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Zeta GlobalZG

Senior Product Manager, Modeling & Machine Learning Operations

Zeta Global is an AI-powered marketing cloud company that helps enterprises acquire, grow, and retain customers more efficiently through its Zeta Marketing Platform (ZMP), which unifies identity, intelligence, and omnichannel activation.

Zeta Global

Employee count: 1001-5000

Salary: 150k-190k USD

United States only

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WHO WE ARE

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

THE ROLE

At Zeta Global, we are spearheading innovations in data-driven marketing, leveraging advanced machine learning and AI to deliver unparalleled insights and performance. We are seeking a visionary Senior Product Manager to lead our Machine Learning Operations initiatives, focusing on developing retail-specific models and a user-friendly Model Workbench that empowers marketers to harness the power of Machine Learning without the need for deep technical expertise.

Job Description:

  • Machine Learning Operations Leadership: Spearhead the development and maintenance of robust ML Ops processes to streamline model deployment, monitoring, and management.
  • Retail Model Innovation: Design and refine machine learning models tailored to the retail industry, enhancing our predictive capabilities and market understanding.
  • Model Workbench Development: Lead the creation of a Model Workbench platform that enables marketers to easily interact with and utilize machine learning models, incorporating user-friendly interfaces and tools.
  • Customer-Centric Product Development: Ensure all product development is guided by a deep understanding of customer needs and market demands, delivering solutions that are both intuitive and powerful.
  • Agentic Infrastructure Integration: Work towards integrating traditional ML with advanced generative models, focusing on explainability, actionable recommendations, and recursive training based on user interactions.

Requirements:

  • Experience in Product Management: Proven track record of successful product management, ideally in a technology-focused environment.
  • Expertise in Machine Learning: Strong understanding of ML Ops practices, with experience in developing and managing Machine Learning models, particularly for retail applications.
  • Technical Proficiency: Comfortable working with both traditional and generative machine learning technologies, with a keen insight into model explainability and user interaction.
  • Strategic Thinking: Ability to think strategically about product development, integrating customer insights and market trends into actionable product features.
  • Communication Skills: Excellent communication skills with the ability to collaborate effectively across cross-functional teams and articulate product visions clearly to both technical and non-technical stakeholders.
  • Background in Retail Analytics: Direct experience or a strong understanding of the retail industry's data analytics needs.
  • Familiarity with Agentic Infrastructure: Knowledge of combining traditional ML models with generative models to enhance user interaction and model training.

BENEFITS & PERKS

  • Unlimited PTO
  • Excellent medical, dental, and vision coverage
  • Employee Equity and Stock Purchase Plan
  • Employee Discounts, Virtual Wellness Classes, and Pet Insurance

And more!!

COMPENSATION RANGE

The compensation range for this role is $150,000 - $190,000 depending on location and experience.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases

About the job

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Full Time

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Salary

Salary: 150k-190k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Zeta Global

Learn more about Zeta Global and their company culture.

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At Zeta Global, we are revolutionizing the marketing technology landscape through groundbreaking advancements in artificial intelligence and data analytics. Founded in 2007 by David A. Steinberg and John Sculley, our vision was to simplify the complexities of marketing by creating an intelligent, unified platform. Today, the Zeta Marketing Platform (ZMP) stands as a testament to this vision, leveraging advanced AI and trillions of consumer signals to empower marketers to acquire, grow, and retain customers with unparalleled efficiency. Our platform is distinguished by its foundation in one of the industry's largest proprietary opt-in databases, unifying identity, intelligence, and omnichannel activation into a seamless experience. This allows our enterprise clients across diverse verticals to personalize consumer experiences at an individual level, across every conceivable channel, from email and social media to connected TV and beyond, thereby delivering superior marketing program results.

Our commitment to innovation is relentless. We continuously enhance the ZMP, which integrates sophisticated machine learning algorithms to analyze billions of structured and unstructured data points, predicting consumer intent with remarkable accuracy. The platform's Consumer Data Platform (CDP+) ingests, analyzes, and distills disparate data points to generate a holistic, single view of each consumer, encompassing their identity, profile characteristics, behaviors, and purchase intent. This deep understanding enables highly personalized and targeted marketing campaigns. Strategic acquisitions, such as Boomtrain for enhanced AI and machine learning capabilities and Disqus for expanded data assets and audience reach, have further solidified our technological prowess. We are not just a platform provider; we position ourselves as a strategic partner, offering expert resources and support to ensure our clients achieve their marketing objectives and drive substantial growth. Through continuous adaptation and a holistic approach, Zeta Global is dedicated to helping brands navigate the intricate world of modern digital marketing and exceed their goals, setting new benchmarks in marketing technology.

Employee benefits

Learn about the employee benefits and perks provided at Zeta Global.

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401(K)

Zeta Global offers a 401(K) plan.

Paid holidays

Zeta Global offers paid holidays.

Onsite office parking

Onsite office parking is available.

Dental insurance

Zeta Global offers dental insurance.

View Zeta Global's employee benefits
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