United States onlyZefr is seeking an IT Lead/Manager to join their team in Marina del Rey, CA. The ideal candidate will have experience leading IT teams, troubleshooting tech issues in a Mac environment, and prioritizing and multitasking on the fly.
Requirements
- 3 years experience leading or managing an IT team
- 3 years experience troubleshooting computers in a helpdesk environment
- Deep understanding of macOS, Jamf, Okta and the Google suite of products
- Experience with ticketing systems (we use Jira Service Management)
- Ability to multitask on the fly and prioritize requests as they come up
- Basic understanding of networking and data storage
- Comfortable in macOS command line and writing bash scripts
- Experience with SOC2 Type 2 compliance is a huge bonus
Benefits
- Flexible PTO
- Medical, dental, and vision insurance with FSA options
- Company-paid life insurance
- Paid parental leave
- 401(k) with company match
- Professional development opportunities
- 13 paid holidays off
- Summer Fridays (we leave early)
- Flexible hybrid schedule
- In-office lunches and lots of free food
- Optional in-person and virtual events (we like to celebrate!)
