Zebra is seeking a Technical Customer Support Specialist with strong Spanish language skills to resolve customer issues with products and applications. The role involves troubleshooting problems, documenting interactions, and escalating complex issues. It's a remote position focused on customer service and contributing to a dynamic and innovative company.
Requirements
- Communicate technical solutions clearly.
- Diffuse customer upset.
- Document interactions.
- Solve problems within defined procedures.
- Collaborate with fellow technicians and supervisors.
- Familiarize with new technologies.
- Bachelor's degree or Associate Degree
Benefits
- Vacation, sick days, volunteer days, and 2-4 Z-days off.
- Multisport card discount.
- Meal contributions.
- Monthly benefits contribution (1000 CZK/month).
- Training & development.
- Annual bonuses.
- Salary increases.
- Employee referral bonus.
- Free beverages.
- Life & Pension insurance.
- Modern workplace
- Partnership discounts.