Staff Software Engineer

We are seeking a highly skilled software engineer to join our growing core Data and Analytics team. This position offers remote flexibility and works primarily aligning with Pacific Standard Time. We are looking for a candidate with a solid understanding of analytics and the analytics space, as well as experience working on full stack solutions, primarily focused on Java platforms.

Requirements

• Utilize Java and Maven/Spring toolchain to work on a trusted backend codebase
• Apply TypeScript and React on an established front-end codebase that users rely on
• Build new capabilities within the platform by leveraging existing systems at Zendesk
• Deploy your code to production, enhancing the experience for millions of Zendesk users
• Collaborate closely with a focused team of experienced engineers—supporting, challenging, and learning from one another
• Partner with the Technical Lead and Product Manager to shape the team’s roadmap
• Foster innovation and contribute to continuously improving the team’s well-being and efficiency
• Strong understanding of Maven/Spring with widely accepted patterns and practices in Java development
• Expertise in understanding and extending an existing codebase
• Knowledge of data and ETL pipelines and processes and usage of Spark
• Strong problem-solving skills combined with comfort tracing behavior across multiple layers and technology stacks
• Ability to lead, collaborate, and partner effectively across engineering teams and functions
• Experience supporting distributed systems, along with knowledge of Linux internals and administration
• Excellent listening skills coupled with the confidence to contribute ideas and speak up

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan