India onlyWe are looking for an engineering leader who has experience running engineering teams, owning critical application-level functions, and partnering closely with other key members of the Product Development team. This person will lead Agent workspace software development teams for Zendesk’s Support product (and beyond).
Requirements
- Leading one or more engineering teams (and growing)
- Implementing solutions for agent experience, support ticket UI, and associated frontend infrastructure
- Participating as an engineering leader in the larger Support Engineering organization
- Hiring, developing, and mentoring engineers within Zendesk Support
- Collaborating with Product Management on a shared vision and roadmap
- Ensuring we meet our reliability and stability commitments for the services you own, deliver, and operate
- Participate in our regular planning process, along with providing updates to senior product and engineering leadership
- In partnership with senior technical contributors, develop and deliver on the teams' technical roadmaps
Benefits
- Opportunity to work with a global team
- Chance to make a significant impact on the company's growth
- Competitive salary and benefits package
- Opportunity for professional growth and development
United Kingdom only
AU and SG only
