YOUKNOW Technologies

YOUKNOW Technologies is South Africa's premier social intelligence and marketing technology consultancy, established in 2013. For over a decade, the company has been at the forefront of helping African brands navigate the complex digital landscape by combining world-class MarTech solutions with deep local expertise. As certified implementation partners and resellers for leading global platforms like Brandwatch, Hootsuite, Amplitude, Braze, and HubSpot, YOUKNOW provides end-to-end solutions that span strategy consulting, platform implementation, managed services, and custom reporting.

The company has pioneered digital customer care adoption in Africa, shifting the paradigm from traditional PR and marketing approaches to measurable, data-driven social engagement. YOUKNOW's team of certified practitioners helps brands leverage social data for research, audience insights, competitor benchmarking, and influencer campaign management. Their comprehensive workshops empower teams with skills in product growth, customer retention, and analytics. Trusted by leading South African brands including MTN, Nedbank, Takealot, MultiChoice, and Vodacom, YOUKNOW continues to shape how businesses across the continent harness social technology for tangible business outcomes.