United States onlyWRITER is looking for a Strategic AI adoption lead to own deployment and activation success across a customer portfolio. The ideal candidate brings a builder's mindset to customer success, creating conditions for customers to engage.
Requirements
- At least 9 years of proven track record owning activation success and driving measurable adoption outcomes
- Deep experience understanding customer use cases: discover, map, and leverage specific workflows and business objectives
- Ability to connect platform usage to business outcomes and articulate ROI
- AI & technical proficiency
- Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders
- Facilitation & education skills
- Expertise delivering virtual and live instructor-led workshops
- Ability to partner effectively with curriculum teams while owning customization and delivery
Benefits
- Generous PTO
- Medical, dental, and vision coverage
- Paid parental leave
- Fertility and family planning support
- Early-detection cancer testing
- Flexible spending account and dependent FSA options
- Health savings account with company contribution
- Annual work-life stipends for wellness and learning
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
United Kingdom only