Account Manager Nordics (remote or hybrid)

Our solutions make a difference - and so do our people.

As the Account Manager Nordics for Clinical Effectiveness you will be responsible for generating new business and the retention and Cross and Up-sell in our existing customer base – Hospitals, Universities and Medical Schools, within your assigned territory & reporting to the Country Manager BeNeLux and Nordics. The role can be held full remote or hybrid with office attendance in our offices in Oslo/Gothenburg/Stockholm.

Responsibilities:

• Presenting the value of the Clinical Effectiveness Product suite offering to a diverse audience, in order to retain our existing customer base and grow revenues year on year.
• Cross-sell and Up-sell new products from the Clinical Effectiveness (CE) Portfolio into our existing customer base
• Managing the renewal process within your assigned accounts to ensure account growth and minimize account attrition working to the RLCM account management process.
• Communicating annual price increases, generating and closing renewal contracts in a timely manner
• Working with assigned customers to implement a strategy, and internal marketing campaigns, to promote, and increase usage to eligible users – via demonstrations and presentations to physicians, end users, senior hospital management.
• Proactively developing new relationships with key clinical staff, senior hospital management, IT, and other decision makers, within our existing customer base, as well as other influencers in the sales process
• Preparing and analyzing usage data reports to monitor and assess usage at trial sites, and existing subscribers.
• Attending local conferences (and at times international events), to promote and demonstrate the clinical effectiveness solutions to potential customers - institutional or individuals. This occasionally requires weekend travel and time away from home
• Setting up, and providing, training sessions for customers - including ‘C’ Suite, Clinicians and end user.
• Manage and develop your sales pipeline to ensure achievement of quarterly, and annual revenue sales targets

Requirements:

• Looking for a sales professional who is ready to take the second or third step in their sales career.
• Strong track record proven sales experience – ideally gained from selling complex healthcare solutions/services into the hospital/healthcare market (such as Healthcare IT solutions/ Medical software or similar)
• Track record within Healthcare Sales is a bonus/pre
• Comfortable establishing contact and selling to all levels in the organization including physicians, medical librarians and, most importantly, top management
• Able to think outside the box and confident in expressing ideas
• Excellent communication, presentation, training and interpersonal skills
• Able to build rapport with people easily, at any level, and develop long term relationships
• Well organized, with a strong attention to detail is a must
• Able to work from a home office environment
• Excellent IT skills – including Microsoft Word, Excel and PowerPoint
• Strong knowledge of, and understanding, of a CRM system e.g. SalesLogix/Salesforce.com - or similar
• A team player, able to work autonomously as and when required
• Confident presenting to a diverse audience
• Willing and able to travel to client sites/congresses and some International company meetings 30-40% (may vary by quarter) as well as International company meetings (1-2 annually)
• Fluent English and Norwegian

In return, we offer the opportunity to join a highly successful and rapidly growing business with a strong mission and values, as well as a very competitive package.