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Wing AssistantWA

Medical Scribe - Full Time

Wing Assistant provides dedicated virtual assistants to small businesses and startups, integrating AI and human expertise to streamline workflows and enhance productivity.

Wing Assistant

Employee count: 1001-5000

Salary: 41k-41k USD

Philippines only

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Medical Scribe - Full Time

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a Medical Scribe - Full Time to start immediately

Medical Scribe - Full Time

Client Industry: Neurology Patient Insurance
Client Location: Remote
Assistant Schedule: 8:00AM-5:00PM (PST)

Company Description:

We are a leading neurology practice dedicated to providing exceptional care for patients withneurological conditions. Renowned for our commitment to patient-centered innovation andcollaboration, we are seeking a meticulous and patient-focused Insurance Verification Specialistto support our team.

Job Summary:

The Neurology Patient Insurance Verification Specialist will primarily be responsible for confirming the accuracy of patient insurance information, verification of benefits, interpreting benefits in terms of the practice's neurology services (such as EMG/NCV, EEGs, Office BasedE/M Codes), and ensuring all necessary documentation is collected for billing. This role is criticalin our commitment to providing seamless neurology care and minimizing delays in treatment.

Responsibilities:

1. Verify insurance eligibility and benefits for all patients prior to their appointments.
2. Proficient in reading, analyzing, and interpreting CPT codes, authorization requirements, and related payer information to assess eligibility, secure approvals (including prior authorizations for neurology-specific procedures), and prevent claim denials.
3. Enter, update, and maintain accurate patient and insurance details in the practice management system.
4. Communicate with patients to clarify discrepancies in the insurance information and to explain their insurance coverage as it pertains to our neurology services.
5. Collaborate with the billing department to address any issues that may affect the billing process.
6. Work closely with insurance providers to resolve issues and gather information.
7. Assist patients with questions regarding their insurance coverage and out-of-pocket costs.
8. Maintain compliance with HIPAA and other federal/state regulations related to patient information and privacy.
9. Enter patient information into both Phreesia and Allscripts EHR.
10. Miscellaneous billing tasks as assigned.

Qualifications:

1. At least 1 year of experience in healthcare insurance verification, medical billing, or arelated role; experience in a neurology or specialty practice preferred.
2. Familiarity with medical terminology, CPT, and ICD-10 codes, including those specific toneurology (e.g., for diagnostic testing and procedures).
3. Proficiency with practice management software and electronic health records (EHR). Wecurrently use Allscripts (Veradigm) EMR system.
4. Strong knowledge of insurance processes, including understanding of different types ofinsurance plans (PPO, HMO, EPO, Medicaid/Medicare, etc.) and medical billing practices,with an emphasis on specialty care requirements.

Technical Requirements:

  • USB Headset with Noise Cancellation feature
  • Working Webcam
  • Computer with at least 1.8 GHz processor and at least 4GB RAM
  • Main Internet Service Speed: at least 25 Mbps cable connection
  • Backup Internet Service Speed: at least 10 Mbps

Benefits:

  • Health Insurance (HMO)
  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday & Overtime Pay

Salary Package: 40,500 w/HMO

About the job

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Job type

Full Time

Experience level

Salary

Salary: 41k-41k USD

Location requirements

Hiring timezones

Philippines +/- 0 hours

About Wing Assistant

Learn more about Wing Assistant and their company culture.

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Wing Assistant is an innovative virtual assistant service that connects small businesses, startups, and executives with top-tier remote talent. Founded in 2020 and headquartered in Berkeley, California, Wing has quickly established itself as a leader in the virtual assistant landscape by offering a unique blend of human expertise and AI-driven support. The company provides dedicated assistants who are tailored to the specific needs of its clients, enabling them to offload recurring tasks, manage complex projects, and optimize their workflows.

Unlike traditional hiring, Wing's platform allows clients to scale their support needs dynamically—whether they require part-time help or full-time assistance. With pricing structures that reflect their commitment to affordability, clients can secure the services of a talented virtual assistant for as little as $599 per month. Each assistant is rigorously vetted to ensure they possess the necessary skills and competencies, making them capable of handling a wide range of tasks from administrative support to specialized services in areas like marketing, e-commerce, and customer service. Wing's Customer Success Managers ensure quality and compatibility, fostering long-term relationships between assistants and clients to continually refine and enhance service delivery.

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