Customer Service Representative (Associate/Specialist)

Job Description

Responsibilities:

• Demonstrate comprehensive knowledge of the GoHighLevel platform, including CRM, email marketing, funnel building, automation features, and chatbot creation.
• Design and implement chatbots within GoHighLevel for lead generation, customer engagement, and support.
• Create visually appealing graphics tailored for use within GoHighLevel campaigns and assets.
• Design, customize, and optimize landing pages within the GoHighLevel platform while ensuring modern design aesthetics and user experience principles are adhered to.
• Build intricate workflow templates for multi-level campaigns, including email sequences, triggers, and automated actions.
• Conceptualize, design, and implement campaigns that effectively achieve client goals.
• Deliver high-quality work within tight deadlines by demonstrating strong organizational skills and efficiency.
• Display meticulous attention to detail in both design and technical execution combined with a creative mindset.
• Troubleshoot and resolve technical challenges related to GoHighLevel, chatbot development, and campaign workflows.
• Communicate effectively to work closely with team members and clients to align on objectives and deliverables.

Requirements:

• Excellent English proficiency is required.
• Candidates must be tech savvy.
• All candidates are required to have attended college.
• Mid-level candidates must have at least 3 years of relevant experience.
• Strong attention to detail is essential.

Benefits:

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Schedule:

Location:

Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues.
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.