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WillowTreeWI

Multi-Cloud Migration Delivery Director

WillowTree’s global teams orchestrate winning experiences for the world's most customer-centric brands.

WillowTree

Employee count: 1001-5000

Salary: 132k-165k CAD

Canada only

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location Flexibility

Our Multi-Cloud Migration Delivery Director will operate remotely OR be based out of one of our major North American office locations.

The Opportunity

The Multi-Cloud Migration Delivery Director is responsible for overseeing and executing complex cloud migration projects across multiple cloud platforms (AWS, Azure, Google Cloud, etc.). This role combines technical expertise with project management skills to ensure the successful migration of enterprise workloads, applications, and data from on-premises or single-cloud environments to multi-cloud architectures.

Responsibilities

Strategic Planning Leadership

  • Develop and execute comprehensive multi-cloud migration strategies and roadmaps
  • Lead cross-functional teams, including cloud architects, engineers, and business stakeholders
  • Define migration priorities, timelines, and success criteria
  • Establish governance frameworks for multi-cloud environments

Technical Delivery

  • Oversee the assessment, planning, and execution of application and infrastructure migrations
  • Ensure proper cloud-native architecture design and implementation
  • Manage workload placement decisions across different cloud providers
  • Implement cloud security, compliance, and cost optimization strategies

Project Management

  • Coordinate multiple concurrent migration projects and workstreams
  • Manage project budgets, timelines, and resource allocation
  • Identify and mitigate risks throughout the migration lifecycle
  • Provide regular status updates to executive leadership and stakeholders

Stakeholder Management

  • Collaborate with business units to understand requirements and constraints
  • Work with vendor partners and cloud service providers
  • Facilitate communication between technical teams and business stakeholders
  • Manage change management and user adoption initiatives

Competencies

Technical Skills

  • Cloud Platforms: Expert-level knowledge of AWS, Azure, and Google Cloud Platform
  • Migration Tools: Experience with cloud migration tools (AWS Migration Hub, Azure Migrate, Google Cloud Migrate, etc.)
  • Infrastructure: Strong understanding of networking, security, databases, and enterprise applications
  • Automation: Proficiency in Infrastructure as Code (Terraform, CloudFormation, ARM templates)
  • Containers: Knowledge of Kubernetes, Docker, and container orchestration
  • DevOps: Experience with CI/CD pipelines and DevOps practices

Experience Requirements

  • 8+ years of experience in cloud computing and infrastructure
  • 5+ years in project/program management roles
  • 3+ years specifically in cloud migration projects
  • Experience managing teams of 10+ technical professionals
  • Proven track record of delivering large-scale enterprise migrations

Soft Skills

  • Strong leadership and team management capabilities
  • Excellent communication and presentation skills
  • Problem-solving and analytical thinking
  • Ability to work under pressure and manage multiple priorities
  • Change management and stakeholder engagement expertise

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.

For more information on how we use your information, see our Privacy Policy.

What We'll Offer

In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits:

  • Healthcare benefits - Medical, Vision, Dental
  • 401K matching
  • Employee Share Purchase Plan
  • Competitive PTO Policy
  • Employee Assistance Program (EAP)
  • Life Disability Insurance
  • And more!

Annual Performance Bonus

This position is eligible for an annual performance bonus based on personal, division/business unit, and company performance. The range displayed is only the annual base salary. To maintain equity across the business, annual performance bonus targets are determined by job level, not individual circumstances.

Individual base salaries are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Salary bands are periodically reviewed and updated based on market changes, internal needs, and industry trends. To maintain pay equity for team members, TELUS Digital conducts regular compensation audits.

Annual Base Salary Range (Performance Bonus Eligible)
$132,000$165,000 CAD

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Director

Salary

Salary: 132k-165k CAD

Location requirements

Hiring timezones

Canada +/- 0 hours

About WillowTree

Learn more about WillowTree and their company culture.

View company profile

WillowTree’s global teams orchestrate winning experiences for the world's most customer-centric brands.

A global team of teams

Building and retaining great teams has always been core to our mission. Human-centered design is not only how we build great digital experiences, but how we’ve built our business.

Staffing Purpose-Built ‘Tiger Teams’

When the stakes are high, WillowTree is the partner that delivers. Our teams succeed in the face of immovable deadlines and mission-critical challenges, whether streaming the Super Bowl with FOX Sports, building a digital-first bank with Synchrony Financial, or redesigning pizza ordering with Domino’s.

A single discipline can’t solve complex challenges. Launching new digital products, harnessing the latest in generative AI, and building customer loyalty all require seamlessly combining expertise from multiple disciplines: strategy, design, engineering, marketing, and artificial intelligence.

It’s not enough to talk about the latest tech. A true partner understands where in the customer journey to deploy it, how to design for it, and how to connect it to the larger enterprise. Other firms have bolted on these capabilities — as digital natives, we’ve built them into our teams from Day One.

Accelerating Time to Value.

When it comes to building software, quality and speed matter. Because let's face it — software can't impact the bottom line if it's not in customers' hands.

WillowTree's small, elite teams ship products faster, period. We minimize the time from ideas to outcomes — without sacrificing quality. And we do it in a way that puts partnership first.

Speed is quantifiable, and as such, we measure the productivity and delivery of our teams across every partner and every project.

It's a big part of what makes us different. And we're proud of the results.

Sourcing Talent from Around the World.

Our origins start in college towns — great places to live that attract great people. Put simply, high-impact tech work doesn’t just happen in high rent cities. To this day, we remain proudly headquartered in Charlottesville, VA.

As we built a global footprint — to tap unique sources of talent, to share efficiencies with our clients — we did so with one objective: to prove hybrid teams of onshore, nearshore, and offshore experts can deliver the agility, quality, and ROI associated with WillowTree since our founding in 2008. We’ve done just that, by approaching global delivery differently. A few highlights of our global model:

  • Optimize direct client collaboration by staffing, at a minimum, 30% of the team in-timezone (versus 10% from competitors)

  • Prevent communication breakdowns within teams via a 50% workday overlap, globally, with shared “Workday Windows”

  • Create stability in delivery with a culture that drives <10% attrition globally

Our core values.

Our core values are the seven principles by which we live and breathe every day. Developed with input by the entire company, they’re an integral part of our culture. Discover what sets WillowTree apart as an awesome place to work.

Craft: We aim for excellence, and our love for what we do compels us to reach a higher standard. You can be proud of the work you do here.

Ownership: We have a strong sense of individual responsibility. Every initiative has an owner, from major product strategy to curating which kombucha is on tap.

Open communication: We respect one another enough to give and receive honest feedback. We champion the best ideas, no matter where they originate.

Inclusion: We treat each other with consideration and respect, and we appreciate differences. You know, the way we want to be treated.

Sustainable flow: The state of mind when time flies and energy is focused. We make time for it every day so we can create innovative solutions that people love.

Realistic optimism: We acknowledge and understand the reality of the challenges we face, and we always find a way forward.

Partnership: Working side by side, we build meaningful connections with each other and our clients.

Employee benefits

Learn about the employee benefits and perks provided at WillowTree.

View benefits

Disability insurance

Disability insurance for employees.

Life insurance

Life insurance so you don't have to worry.

Flexible time off

Flexible paid time off & paid company holidays

Paid parental leave

For all parents to support you and your family.

View WillowTree's employee benefits
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WillowTree hiring Multi-Cloud Migration Delivery Director • Remote (Work from Home) | Himalayas