People Operations Generalist

Job Description

Job Title: People Operations Generalist

Reports to: Executive Director, People Operations

Department: People Operations

Job Type: Full Time, exempt
Hiring Range: $65,500.00 - $75,000.00 USD

About the company:
Whitestone is a fully remote, global creative branding agency specializing in trend-forward, sustainable merchandise. Our team of branded merchandise professionals partners with enterprise-level companies to design and brand merchandise at scale, while managing complex seasonal and long-term e-commerce stores, fulfillment and kitting projects, uniform and award programs, and large-volume retail initiatives.

We collaborate with household-name brands and have built a reputation over the past 10 years for exceptional customer service, creativity, and a human approach to business. Whitestone is proud to be a member of 1% for the Planet and was named Counselor Magazine’s #1 Best Place to Work in our industry for companies with 26-100 employees.

Job Description: The People Operations Generalist will have the unique opportunity to take on both a strategic and hands-on role. You'll be a key contributor in shaping the employee experience from end to end. You’ll wear many hats—part recruiter, part people ops, part culture-builder—supporting our team as we scale and evolve. You’ll work cross-functionally and bring both passion and systems-thinking to everything you do. This role is critical in partnering with the business and senior leadership to understand high-level priorities and help build people strategy, while providing exceptional internal customer service and driving People Operations functional excellence and process improvement.

Key Competencies:

• Project Management: ability to manage multiple projects and workstreams with efficiency and effectiveness
• Adaptability & Autonomy: ability to work independently and make informed decisions without constant oversight.
• Forward thinking and anticipate needs: ability to understand strategic initiatives and establish baseline needs as it relates to functionality
• Communication & Problem Solving: ability to curiously listen, synthesize the information, critically think through recommendations, and action solutions.
• HR Operations & Compliance: ensure seamless execution of core HR processes and maintain compliance with federal, state, and local employment laws.
• HR Systems: Manage and optimize Human Resources Information Systems (HRIS) to support accurate data management, reporting, and automation of HR workflows, while driving adoption and system improvements across the organization.

Essential Responsibilities:

• Partner with business leaders to deliver a seamless and personalized employee experience that reflects Whitestone's Ethos, ensures operational readiness, and provides white-glove support for every employee that aligns with our Gold Standards.
• Be an active participant with the Executive Director, People Operations to create scalable people programs that support an integrated approach to Talent Management
• Help design and administer employee engagement initiatives (recognition programs, pulse surveys, annual offsites)
• Project manage a variety of people programs that positively impact the journey of our employees from onboarding to offboarding and everything in between
• Ability to field basic HR inquiries - benefits, policies, compliance, etc.
• Manage the administration of employee benefits programs, including health insurance, retirement plans, parental leaves, and other perks included in total rewards.
• Support hiring managers in recruiting top talent (job postings, screening, coordinating interviews)
• Manage Whitestone’s performance management process and annual cadences.
• Partner with leaders to ensure alignment with global HR best practices, evolving legislation, and market trends to support a competitive and compliant people strategy.
• Act as a point of contact for Tier 1 employee relations, working to resolve conflicts and promote a positive workplace culture
• Foster relationships and be an expert with HR systems, such as PEO and LMS to align people operations processes with internal priorities.
• Maintain accurate and up-to date employee files, records, and documentation
• Perform other duties as assigned.

Minimum Qualifications:

• Bachelors Degree in Human Resources, Business Administration or related field required
• 2+ years’ experience in human resources, people operations and/or related field required
• 1+ years’ experience providing cross-functional HR support to global business functions in a startup environment preferred
• HR systems experience such as PEO, HRIS, and/or LMS required
• General exposure to US, Canada, and United Kingdom benefit and retirement schemes and employment law preferred
• Ability to partner with various levels of leadership in executing people strategies
• Comfort with ambiguity and a “build-as-you-go” startup mindset
• Resourceful, willing to research and explore solutions
• Ability to work in a remote environment with strong, reliable internet access

What’s in it for me?

• The flexibility to work 100% remotely from wherever you thrive best.
• Comprehensive medical, dental, and vision benefits to support your well-being.
• A robust 401(k) match of up to 4% to help you plan for your future.
• Seasonal Office Closures to enjoy well-deserved downtime.
• Flexible Paid Time Off (PTO) to help you recharge and prioritize work-life balance.
• Generous Parental Leave to support you and your growing family.
• Opportunities to connect with colleagues through company retreats and events.
• A fun and progressive workplace with a collaborative and inclusive culture.
• Competitive salary with performance-based bonus opportunities.
• Monthly fitness stipend to encourage health and wellness.
• Top-of-the-line equipment, including a Mac desktop or laptop, plus a Home Office Stipend to create your ideal workspace.
• Celebrate your dedication with a 5Year’s Service Trip to recognize your milestone contributions.
• Volunteer Paid Time Off (VTO) to support causes you’re passionate about.
• Summer Fridays to kickstart your weekends early.

Variable Compensation:In addition to base compensation, this role is eligible to participate in the respective variable compensation plan associated with the role.

Equal Employment Opportunity (EEO): Whitestone Works, LLC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

For Colorado Residents: We anticipate the application window for this job closing by August 4th, 2025

Company's website: whitestonebranding.com