Weave HQWH

Salesforce QA Engineer

Weave Communications, Inc. is an all-in-one communication platform designed to enhance engagement and operational efficiency for small and medium-sized healthcare practices.

Weave HQ

Employee count: 501-1000

India only

We are looking for a detail-oriented and proactive Salesforce QA Engineer to join our Quality Assurance team. This role requires strong functional knowledge of Salesforce’s declarative features and business processes. You will be responsible for validating configurations, user stories, workflows, and integrations across Sales Cloud, Marketing Cloud, Revenue Cloud (CPQ), Service Cloud, and custom Salesforce applications. You’ll work closely with Business Analysts, Developers, and Product Managers to ensure the timely delivery of high-quality releases.

  • This position will be Remote in India

  • Reports to: Principal Salesforce Architect Manager

What You Will Own (Responsibilities)

  • Review user stories, acceptance criteria, and business requirements for clarity, completeness, and testability

  • Design and execute detailed manual and (where applicable) automated test cases for Salesforce features and customizations

  • Perform end-to-end validation of Flows, Validation Rules, Lightning Pages, Reports, and Role/Profile access controls

  • Collaborate with teams to validate integrations with external systems using REST/SOAP APIs

  • Create, manage, and maintain comprehensive test plans, cases, and documentation for each release cycle

  • Own defect lifecycle: log, prioritize, track, and verify resolutions in QA, UAT, and Production

  • Conduct smoke, regression, and system testing during deployment windows to ensure defect-free releases

  • Support UAT activities, working with business users and stakeholders to resolve issues
    Work closely with the Release Manager to ensure stability and readiness of environments for testing and go-live

  • Define test strategies and provide testing estimates during planning cycles

  • Investigate and document the root causes of defects and recommend process improvements

  • Actively participate in Agile ceremonies, providing QA input during sprint planning and refinement

  • Monitor test progress and report QA metrics to internal and external stakeholders

  • Establish and evolve QA best practices within the team

  • Mentor junior QA engineers and contribute to building a high-performing testing function

What You Will Need to Accomplish the Job(minimum qualifications- education, experience, certifications, skills)

  • 3–8 years of QA experience, with at least 3+ years focused on Salesforce testing

  • In-depth knowledge of Salesforce (Sales Cloud, Marketing Cloud, Salesforce CPQ, Service Cloud, Experience Cloud, custom apps)

  • Proficiency in testing Salesforce declarative components and user configurations

  • Hands-on experience with bug tracking (Jira) and test management tools (Zephyr, TestRail, or Xray)

  • Strong understanding of Salesforce security model (roles, profiles, permission sets, sharing rules)

  • Experience with functional, regression, end-to-end, UAT, and smoke testing

  • Excellent problem-solving skills and attention to detail

  • Strong documentation and communication abilities

  • Proven ability to work independently and within cross-functional teams

  • Understanding of Agile/Scrum methodology

What Will Make Us Love You(preferred qualifications- including personality traits)

  • Salesforce Administrator Certification (ADM 201) is a strong plus
    Exposure to test automation tools (e.g., Selenium, Provar) is a bonus

  • Experience in testing Salesforce CPQ or Experience Cloud is advantageous

  • Understanding of API tools (Postman, SOAP UI) for integration validation

Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.

All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

About the job

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Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

India +/- 0 hours

About Weave HQ

Learn more about Weave HQ and their company culture.

View company profile

Weave is a revolutionary all-in-one customer communication and engagement platform specifically designed for small and medium-sized healthcare businesses. The platform streamlines the patient journey from the first phone call to the final invoice, enhancing how healthcare providers attract, communicate with, and engage their patients. Weave’s robust suite of tools integrates essential functionalities, including a world-class phone system, automated reminders, online scheduling, and payment solutions, all tailored to meet the needs of practices aiming to improve efficiency and patient satisfaction.

Founded in 2011, Weave leverages advanced technologies, including AI-driven analytics and automation, to help businesses grow and operate more effectively. The software is designed to reduce administrative burdens and enhance customer interactions by providing real-time insights and actionable data. Weave has gained industry recognition, being hailed as a leader in patient engagement and practice management solutions. Our commitment is to empower healthcare practices by simplifying their communication processes and improving overall operational effectiveness, enabling them to focus on what truly matters—providing exceptional patient care.

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