Account Director, Client Services

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM.

To strengthen our ambitious growth in the German speaking DACH Region we are currently looking for an effective and experienced Account Director to join our team. You will be leading a high profile new Global client account as part of the international account team, with responsibility for local German market strategy and execution, leading the establishment of a new agency unit in market centered around youth and student marketing.

You’ll be part of an entrepreneurial growing team that helps brands and rights holders make more impactful marketing campaigns and experiences. You’ll act as an advisor and internal collaborator and be the driving force behind one of our most exciting client programmes. You’ll lead key client relationships, shape strategic and creative direction, and ensure flawless delivery of best-in-class work. This role requires a strong blend of strategic thinking, commercial acumen, creative curiosity, and operational excellence. This is a role for someone who thrives on delivering quality work, values attention to detail, and is energized by both working in fast paced small teams and independently.

Through the THE·TEAM global eco-system, you’ll have the support of expert professionals and the space to grow your expertise. The ideal candidate is comfortable working in a dynamic environment that requires them to toggle between various capabilities and projects. The ability to collaborate across international teams and adapt to ambiguity and changing needs is essential.

Responsibilities

• Own, nurture, and grow significant new client relationship, acting as a trusted strategic advisor
• Understand client business goals, brand strategy, audiences and commercial pressures
• Lead the development of annual plans, campaign frameworks, and strategic/creative responses, with the ability to draft and create compelling presentations in PowerPoint
• Confidently deliver ideas, proposals and strategic recommendations to senior stakeholders
• Oversee KPI setting, measurement frameworks, and robust campaign evaluation
• Oversee the end-to-end delivery of campaigns and live events
• Project manage, determining critical milestones and reporting cadence
• Translating briefs into actionable plans, inspiring idea generation and innovative thinking
• Collaborate closely with Creative, Strategy, Production and Operations teams internationally
• Forecast and manage potential risks, ensuring proactive solutions and client confidence
• Lead partnerships with rights holders, talent, venues and key delivery partners
• Own account profitability, forecasting and revenue planning
• Identify and convert organic growth opportunities across existing clients
• Contribute to new business pitches including presentation delivery
• Ensure accurate project financial tracking, reporting, scopes of work and margin management
• Maintain a positive and professional relationship with both internal colleagues and external clients to grow current business portfolio
• Support THE·TEAM Global teams on client projects and new business opportunities
• Help position THE·TEAM activation capabilities in market, reinforcing our global leadership

Skills and Attributes

• Fluency in German and English at business competency level is essential
• At least 5+ years’ account management experience
• Direct knowledge of sports or entertainment industry is desirable
• Experience in Social Media, Content and Creator Marketing is highly desirable
• Experience in student marketing campaigns and working knowledge of German university set up
• An interest in innovative new technology
• Possess exceptional written and oral communication skills, with a demonstrated ability to transform ideas comprehensively, concisely and independently into PowerPoint and other presentation media to tell a visually compelling story
• Strong Excel skills
• Proven experience influencing senior-level clients and managing complex, multi-stakeholder projects
• Commercially minded
• Multi-task and self-manage to meet deadlines and handle competing priorities
• High level of initiative and ability to work well independently and in a team environment
• Understanding of consumer behaviour, as well as creativity to build client brands effectively
• Open-minded, allowing thorough exploration of all ideas and thought starters
• Thrives in a fast-paced environment and possesses a ‘can do’ attitude continuously
• Focused and strong-minded individual with ambition to help grow the agency
• Superior interpersonal skills, with the ability to create a rapport with clients and colleagues alike, including interfacing with internal THE·TEAM global teams
• Ability to work under pressure and in a fast-paced environment, deliver on tight deadlines and seamlessly adapt to ambiguity and changing needs

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.