United States onlyScheduled Hours
40Position Summary
Provides supervision and oversight of the day-to-day operations of the pre-determination/pre-certification process, and counsels patients and/or families on options for financial assistance.Job Description
Primary Duties & Responsibilities:
Develops, implements and ensures adherence to policy and procedures to optimize the pre-certification process and minimize dollars lost to lack of pre-certification.
Initiates and facilities pre-determination process.
Directly interacts with patients regarding non-coverage and develops a self-pay financial plan.
Works with faculty and clinical staff regarding self-pay package pricing and financial coordination plans for patients.
Works with involved departments to ensure agreement with developed financial plans.
Monitors volumes through reporting to ensure appropriate staffing levels. Adjusts workload distributions as needed.
Interacts with representatives of major third-party carriers to resolve prior approval/pre-certification problems and discuss changes in third-party program requirements
Participates in selection process of new employees, training, supervising and evaluating employees; informs employees of changes in the department.
Assists with coverage in staff areas during illness/vacations.
Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions:
Normal office environment.
Physical Effort:
Typically sitting at a desk or table.
Equipment:
Office equipment.
Required Qualifications
Education:
A diploma, certification or degree is not required.Certifications/Professional Licenses:
No specific certification/professional license is required for this position.Work Experience:
No specific work experience is required for this position.Skills:
Not ApplicableDriver's License:
A driver's license is not required for this position.More About This Job
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications
Education:
Associate degreeCertifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.Work Experience:
No additional work experience unless stated elsewhere in the job posting.Skills:
Coaching, Customer Service, Insurance Precertification, Medical Management, Mentorship, Process Improvements, Supervisory Management, Time ManagementGrade
C11Salary Range
$56,200.00 - $87,100.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please emailCandidateQuestions@wustl.eduor call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
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