Senior Cloud Services Engineer - Infrastructure

Department Overview

WDTechis W&D’s in-house technologyteam– a group of collaborative and highly skilled technology professionals, all of whom are leading experts in real estate data, data science, and technology.

WDTechInfrastructuredesigns,operates, and supports the technology platforms on which W&D builds andoperatesbusiness systems. I&O provides productivity and collaboration solutions for an increasingly decentralized and mobile workforce.

The Impact You Will Have

As a Senior Cloud Services Engineer, you will design, implement, and support the cloud infrastructure that powers Walker & Dunlop’s technology platform. You will help ensure our environments are secure, scalable, andhighly availablewhile enabling engineering teams to deliver innovative, data-driven solutions.

Working closely with Engineering, Security, and Infrastructure teams, you will modernize and automate cloud operations, implement best practices, and support systems that drive collaboration, communication, monitoring, and data governance across the organization. Your work will directlyimpactplatform performance and team productivity acrossWDTech.

Primary Responsibilities

• Design, implement, andmaintainscalable, secure, andhighly availablecloud infrastructure across platforms including Azure, AWS, Microsoft 365, Purview, Box, and Cisco Email Security

• Manage andoptimizeenterprise cloud and SaaS services to ensure reliability, performance, and availability

• Automate provisioning, configuration, and management of cloud resources

• Implement monitoring and observability solutions to proactivelyidentifyand resolve performance issues and service disruptions

• Support data governance and compliance initiatives, including management of tools such as Microsoft Purview

• Participate in incident response, root cause analysis, and continuous improvement of operational processes

• Partner with Information Security to ensure adherence to security policies, regulatory requirements, and governance standards

• Use tools such as ServiceNow, Jira, and Confluence for work tracking, documentation, and knowledge sharing

• Contribute to and uphold cloud architecture standards, infrastructure guidelines, and operational best practices

• Mentor andprovidetechnical guidance to junior engineers

• Maintain clear andaccuratedocumentation of systems, configurations, and procedures

• Participate in an on-call rotation to support 24/7 infrastructure operations

• Perform other duties as assigned

Education and Experience

• Bachelor’s degree in Computer Scienceor a related field

• 8+ years of progressive experience in IT or cloud engineering

• Experience in the real estate industry is a plus

Knowledge,Skillsand Abilities

• Strongexpertisein Azure, AWS, and cloud infrastructure architecture

• Solid understanding of networking, identity management, and SaaS integrations

• Knowledge of data governance, compliance, and information lifecycle management in cloud environments

• Familiarity with disaster recovery and business continuity principles

• Understanding of information security frameworks, certifications, and audits

• Strong documentation skills with attention to detail

• Excellent verbal and written communication

• Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, anddemonstratepatience when learning new processes

• Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders

This position has an estimated base salary of 135k-150k plus a discretionary bonus. An employment offer is based on the applicant’s relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.

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