Manager, Provider Relations

Provide leadership and coaching to the Provider Relations team. Communicate strategic goals and the impact the teams’ efforts have in achieving the division and organizational goals

Participate in the development of key division initiatives. Lead, support, and implement assigned operational plan objectives

Responsible for the development and implementation of training strategies to support providers, educate staff, and leverage product offerings

Responsible for determining necessary training delivery and attendance at provider events and conventions nationwide

Responsible for provider networks, including maintaining appropriate access, timely credentialing of providers, and all related credentialing policies and procedures

Partner with division leadership, business partners, State Representatives, Committee and Board Members to recommend solutions or enhancements to the provider network

Attend seminars, conventions, optometric association events, and/or school events to stay in touch with key leaders and to stay current on emerging trends within the industry

Job Specifications

Typically has the following skills or abilities:

Bachelor’s degree in a related field or equivalent experience

Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work, and managing the performance of direct reports

Demonstrated ability to resolve complex issues

Demonstrated ability to learn, interpret, and apply information in contractual documents, policies, and procedures

Excellent leadership skills, communication skills, and interpersonal skills

Ability to travel as needed up to several trips per year

Manage complex division projects where independent action, a high degree of initiative, and coordination across departments is required

Strong interpersonal skills

Strong written and oral communication skills

Ability to effectively manage multiple, simultaneous tasks, problems, and projects

Monitor performance and training of direct reports. Provide prompt and objective coaching and counseling. Conduct performance reviews. Recommend salary increases.

Participate in the hiring and interviewing process for open positions, ensuring that the most qualified candidates are selected.

Strong organizational skills

Ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups

Regularly exercises discretion and independent judgment in the performance of his/her job duties

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.