Viseven Group is a leading global B2B MarTech service provider. We are seeking a proactive and responsible Customer Success Manager to align and organize a cross-functional team for complex projects, acting as a strategic partner to clients and guiding them through digital transformation efforts.
Requirements
- Advanced English (verbal and written)
- Client-facing experience
- Customer Onboarding
- Customer Retention Strategies
- Data Analysis and Reporting
- Cross-functional Collaboration
- Basic Project Management
- Sales and Upselling Techniques
- Customer Feedback Collection and Analysis
- Overall understanding how the Pharma market operates
- Broad understanding of select products and services Viseven provides
- In-depth understanding of the specific tools you are expected to work with
- Basic understanding of how we operate within a digital infrastructure
Benefits
- Competitive Compensation
- Experienced Team
- Career Growth
- Paid Time Off
- Sick Leave
- Family Leave
- Medical Insurance
- English Courses
- Professional Development
- Corporate Events
- Work Environment
