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Virtual IdentityVI

Senior Quality & Process Manager

Virtual Identity is a digital agency founded in 1995 that helps brands transform business challenges into digital opportunities by providing services like data analytics, UX design, software engineering, and digital marketing. They have offices in Germany, Austria, and Portugal.

Virtual Identity

Employee count: 51-200

Germany only

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To maintain high quality standards in our customer projects, you will contribute with your expertise as a Senior Quality Engineer. You will also accompany our interdisciplinary project teams, implement suitable test approaches and conduct tests yourself.

What you will do:

  • You ensure and maintain the high quality of our web solutions and applications.

  • You are committed to quality and testing in our interdisciplinary project teams and work closely with our clients.

  • You will also be responsible for the test execution within the project, reporting the test results and monitoring the progress.

  • You will create automated scripts for end-to-end tests with Playwright.

Requirements

What we expect:

  • Senior-level experience in Quality Assurance across multiple software projects, with 7+ years of hands-on experience as a QA Engineer.

  • Strong experience with test case and test plans creation, test case execution, test management, and QA documentation.

  • Awareness of the full testing and application deployment lifecycle, including manual testing, automated checks, smoke tests, regression testing, and release management.

  • Strong background in user acceptance testing, reviews, and overall quality validation. Ability to act as a quality owner across projects.

  • Hands-on experience in test automation using some of the following frameworks/tools: Playwright, Cypress, Puppeteer, Robot Framework, or similar.

  • Practical experience with accessibility (A11y) testing, cross-browser, and cross-device testing.

  • Strong communication skills and experience working directly with clients, client partners, and internal stakeholders.

  • Familiarity with leading Quality standards, knowledge-sharing activities, or similar initiatives.

  • Strong mentoring and coaching skills, with experience supporting the growth of junior and mid-level QA professionals.

  • Experience guiding project teams on integrating quality processes, providing strategic QA guidance across multiple projects, and identifying opportunities to grow QA scope and budget within account teams.

  • Experience participating in project pitches and contributing QA input.

  • Business acumen to grow QA offerings and expand QA engagement within client accounts.

  • You are fluent in English (C1), German is a plus.

  • You live in Portugal or Germany.

    Contact

    Jessica Greth

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior
Manager

Location requirements

Hiring timezones

Germany +/- 0 hours

About Virtual Identity

Learn more about Virtual Identity and their company culture.

View company profile

Virtual Identity's story began in 1995, born from a vision to bridge the gap between brands and the burgeoning networked society. What started as an agency focused on developing web-based solutions for brand management and corporate communication has evolved into a significant player in the digital transformation landscape. Over the years, Virtual Identity has expanded its footprint, establishing offices not just in its founding city of Freiburg, Germany, but also in Munich, Vienna (Austria), and Porto (Portugal), demonstrating a commitment to serving a diverse clientele across Europe. The company's journey has been marked by a consistent dedication to understanding the intricate business processes and customer touchpoints of their clients. This deep-seated empathy, combined with a relentless pursuit of technological innovation, has allowed them to craft bespoke digital solutions that deliver tangible business value.

Throughout its more than two decades of operation, Virtual Identity has cultivated a team of digital experts passionate about solving everyday problems through technology. Their approach is rooted in two fundamental skills: leveraging data insights for business optimization and employing empathy to create relevant and engaging user experiences. This dual focus has enabled them to build a comprehensive portfolio of services, ranging from data analytics and UX design to software engineering and digital marketing. They have embraced modern architectural patterns like MACH (Microservices, API-first, Cloud-native SaaS, Headless) and have become early adopters and proficient users of technologies like Headless CMS, partnering with platforms such as Storyblok and Contentful. This technological foresight ensures that the solutions they develop are not only effective today but are also scalable and adaptable for the future. Their client roster, which includes prominent names like Siemens, Roche, BMW, and Caritas, stands as a testament to their ability to transform complex business challenges into digital victories, solidifying their reputation as a trusted partner in the digital realm.

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Virtual Identity

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