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VetsourceVE

Practice Success Specialist - Account Manager

Vetsource is a company dedicated to enhancing client experiences in veterinary care through comprehensive solutions and data-driven insights.

Vetsource

Employee count: 201-500

Salary: 48k-58k USD

United States only

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Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we’re constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them.

If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you.

At Vetsource, our teams, much like our customers, are represented through diverse perspectives, life experiences, unique strengths (and love for animals). We are an equal opportunity employer committed to fostering an inclusive and diverse workplace.

We are a team of real people looking for great people to join us, which is why applications are carefully and thoughtfully reviewed by our team. We know that when considering a new opportunity, it's common to weigh your qualifications against the listed job criteria. That said, even if you don’t meet 100% of the job requirements but feel you would be a good fit for the role, we still encourage you to apply!

WHO WE ARE LOOKING FOR

Practice Success Specialist - Account Manager

The Practice Success Specialist - Account Manager is responsible for driving growth within Vetsource Partner Practices and advancing Vetsource initiatives. You will seek new opportunities within current accounts by contacting and nurturing relationships with veterinary practices in your territory. Our Practice Success Specialists - Account Managers are responsible for selling industry leading veterinarian solutions targeting veterinary practices while focusing on the adoption and utilization of platform services.

This is a full-time, remote position.

WHAT YOU’LL DO

  • Advance initiatives within our current customer base of Veterinary hospitals. This includes:

    • Increased revenue generation for the practices and Vetsource.

    • Deep discovery, education, influence, and upselling.

    • Strategizing with the practices to help them overcome obstacles.

  • Execute against a deadline and achieve quotas.

  • Foster long-term, trust-based relationships within your customer base through consistent and recurring contact with customer base via video conference, phone call, sales video, and email.

  • Identify client needs and position the Vetsource solution to help practices achieve our mutual goals.

WHAT YOU BRING

  • Associate’s degree or equivalent experience/training.

  • At least 2 years of experience in sales, account management, customer service, or other relatable experience.

  • Hands-on experience with multiple sales techniques, including virtual sales.

  • Track record of achieving sales quotas.

  • Experience with CRM software (e.g. Salesforce).

  • Understanding of sales performance metrics.

WORKING CONDITIONS

  • Reliable internet access is required.

  • Sitting/standing at a desk working on a computer for long periods of time.

WHAT CAN YOU EXPECT FROM VETSOURCE

In addition to an inclusive and welcoming culture, Vetsource also offers:

  • Competitive pay and benefits including medical, vision*, dental, and life insurance
  • Employee Assistance Program
  • Pet insurance* and Virtual vet care
  • PTO, Holidays, Floating Holidays, and Volunteer Day
  • Retirement Savings Plan (401k/ RRSP) with employer matching program
  • Paid parental leave
  • Flexible scheduling and remote work where possible
  • The opportunity to join one of our Associate Resource Groups, and fun company events!

For Canadian based associates these specific benefits are not included*

OUR VALUES

In addition to the benefits listed above, all associates are expected to support and model Vetsource’s Core Values: Do the right thing every time; Treat others the way they want to be treated; Embrace change; Be innovative; Get it done; Enjoy the work! A culture where everyone can thrive!

Pay range (US based applicants): $22.89 - $28.00 (per hour) + $15,000 variable compensation target

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to job-related skills, experience, certifications, relevant education and training, while also considering internal equity.

The statements in this document are intended to describe the general nature and level of work being performed for this role, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Our pre-employment process includes a background check as a part of the hiring process, and will include a drug screen for pharmacy related roles. The background check will only be initiated after a conditional offer of employment has been made and will be subject to an individualized assessment, as required by law. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please email careers@vetsource.com, or if you have general questions relating to this process. No agencies please. We are an equal opportunity employer.

Vetsource is an E-verify employer.

www.vetsource.com

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 48k-58k USD

Education

Associate degree

Experience

2 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United States +/- 0 hours

About Vetsource

Learn more about Vetsource and their company culture.

View company profile

Building a brighter future for pets and those who care for them. At Vetsource, we strive to streamline systems, drive revenue, and strengthen client relationships in the veterinary industry. We provide comprehensive solutions tailored with our clients in mind, including services such as Prescription Management, Payment Services, and Data Services. Our goal is to enhance the client experience while effectively managing veterinary practices.

Our data-powered platform enables veterinary professionals to make informed decisions through next-level metrics that monitor and benchmark performance, track industry trends, and identify new opportunities for growth. We support veterinary practices from prescription management to home delivery for pet owners, making it easier for clients to find their veterinarian’s online store, check order statuses, update payment methods, or request refills. Additionally, we offer tools like Vet2Pet to improve client engagement. This is just one example of how we help veterinary teams meet clients where they are, providing seamless communication and support through our app, which includes features like in-app chat and appointment management. The veterinary industry is evolving, and at Vetsource, we are committed to being at the forefront of this transformation, helping to elevate patient care and foster lasting relationships.

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Vetsource

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