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VIVertex, Inc. is a premier provider of tax technology solutions, helping businesses manage indirect tax compliance with innovative automation tools since 1978.
Job Description:
Duration: 12 weeks, 37.5 hours per week
Start Date: May 26 or June 8
As the Global Reference Program Intern, you'll connect Sales, Marketing, and Customer Success by enabling prospects to hear directly from existing customers. You'll match the right references to active opportunities, document customer outcomes, and help grow our reference community. You'll gain hands-on experience in strategic sales enablement, customer relationship management, and measuring the revenue impact of reference programs through data and dashboards.
What is a reference program? It’s how we organize and scale customer proof, like reference calls and meetings, so Sales can incorporate real customer experience into a deal.
Reference Matching & Sales Support: Review active requests to identify best-fit customer references based on industry, solution, and use case, then help opportunity teams quickly secure reference calls and proof points during the sales cycle
Customer Relationship Management: Support outreach to identify and recruit new references, reengage existing reference customers, and maintain ongoing relationships with active participants
Data & Reporting:Maintain CRM hygiene by logging activities and tasks, and assist with dashboards that track revenue impact and reference cycle metrics
Process Improvement Project: Design, pilot, and measure a process enhancement over the course of the internship, then present findings and outcomes to stakeholders and leadership
How enterprise B2B sales cycles work and why customer evidence is critical to closing deals; how Sales, Marketing, Product, and Customer Success collaborate to accelerate revenue
Practical CRM and data reporting skills, including how operational metrics tie to revenue outcomes and inform strategic decisions
Stakeholder management, professional communications, and how to identify and engage customers to create compelling proof points at scale
Undergraduate student graduating December 2026 or later; all majors welcome with interest in business, communications, data, or sales
Strong written communicator who is detail-oriented, proactive, and skilled at organizing information; comfortable with spreadsheets and CRMs (Salesforce experience is a plus)
Curious about go-to-market strategies, customer advocacy, and how businesses turn satisfied customers into active references
Nice to have: Basic data visualization (Power BI), meeting coordination, or brief writing experience
Reporting to: Global Reference Program Manager
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.
Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.
Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.
The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.
Pay Transparency Statement:
Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression.
In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants.
Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs.
*In no case will your pay fall below applicable local minimum wage requirements.
Full Time
Salary: 46k-50k USD
United States +/- 0 hoursLearn more about Vertex Inc. and their company culture.
Vertex is the leading and most-trusted provider of comprehensive, integrated tax technology solutions, having helped over 10,000 businesses since 1978. They focus on empowering companies with tax compliance solutions that deliver greater accuracy, transparency, and savings. With its robust tax automation capabilities, Vertex addresses the complexities of indirect tax management in a rapidly changing regulatory landscape.
The company offers a single integrated platform that streamlines tax compliance and simplifies real-time reporting and e-invoicing management, ensuring continuous compliance at every stage of the tax lifecycle. Vertex's commitment to innovation is reflected in its partnerships with leading organizations and its dedication to fostering diverse internal teams. Their culture is built on collaboration, empowerment, and continuous improvement, creating an environment where talented professionals can thrive.
VI1001-5000 employees
1978
David DeStefano
Explore the variety of open remote roles at Vertex Inc., offering flexible work options across multiple disciplines and skill levels.
VIUnited States onlyEmployee count: 1001-5000
Salary: 158k-205k USD
VIUnited States onlyEmployee count: 1001-5000
Salary: 46k-50k USD
VIUnited States onlyEmployee count: 1001-5000
Salary: 46k-50k USD
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