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VersapayVE

Implementation Manager (Client Onboarding)

Versapay is a financial technology company that specializes in accounts receivable automation software and B2B payment solutions, simplifying the invoice-to-cash process for mid-sized and enterprise businesses.

Versapay

Employee count: 201-500

Salary: 100k-120k USD

United States only

About Versapay 🚀

Versapay turns accounts receivable (AR) into a competitive advantage.
Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum — giving finance leaders the clarity and control they need to drive business forward.
Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.
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Role Overview

As an Implementation Manager, you will lead new customers through the full implementation of our AR automation platform. You’ll be responsible for orchestrating ERP integrations, workflow configuration, and customer training to deliver a seamless go-live experience. This role requires both strong project management discipline and deep empathy for the customer journey, as you’ll be guiding CFOs, controllers, and AR managers through transformative change in how they manage receivables.

What you'll do:

    Implementation Leadership

  • Manage end-to-end onboarding projects for mid-market and enterprise customers adopting our AR automation solutions.
  • Develop and execute project plans, including timelines, milestones, and resource allocation.
  • Lead requirements-gathering sessions with client stakeholders to align platform configuration with existing AR processes.
  • Oversee ERP, CRM, and payment system integrations (e.g., SAP, Oracle, NetSuite, Microsoft Dynamics).
  • Ensure smooth data migration, testing, and client sign-off.
  • Customer Engagement

  • Act as the primary point of contact throughout onboarding, building trust with finance and IT stakeholders.
  • Provide regular status updates, risk management, and executive-level reporting.
  • Translate technical requirements into business terms and ensure customer confidence in the transition.
  • Deliver onboarding workshops, training sessions, and best practice guidance.
  • Risk & Issue Management

  • Identify and proactively manage risks, dependencies, and blockers to keep projects on track.
  • Escalate critical issues and coordinate solutions with internal product, engineering, and support teams.
  • Balance scope, timeline, and quality to ensure projects deliver expected outcomes.
  • Value Realization

  • Drive adoption of automation features such as electronic invoicing, collections workflows, cash application, and digital payments.
  • Ensure customers achieve measurable improvements in efficiency, DSO, and customer satisfaction.
  • Partner with Customer Success to transition clients smoothly into long-term relationships post-go-live.

What you'll bring to the team:

  • 4–7 years of project management experience in SaaS or technology implementations, preferably in fintech, ERP, or finance system rollouts.
  • Knowledge of Accounts Receivable processes (billing, collections, cash application, dispute management) strongly preferred.
  • Experience managing ERP or financial software integrations (SAP, Oracle, NetSuite, Infor, Microsoft Dynamics).
  • Excellent communication and stakeholder management skills, with the ability to engage both finance executives and technical teams.
  • Strong organizational skills, with a proven track record of delivering projects on time and on budget.
  • PMP, PRINCE2, or Agile certification is a plus.

What Success Looks Like

  • New clients are onboarded on schedule with minimal disruption to existing AR operations.
  • Finance teams adopt the platform quickly and see measurable ROI within the first 90–180 days.
  • Clients view you as a trusted partner and advocate who helped them modernize their receivables process.

About the job

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Posted on

Job type

Full Time

Experience level

Manager

Salary

Salary: 100k-120k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Versapay

Learn more about Versapay and their company culture.

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Versapay is dedicated to transforming the way businesses manage their accounts receivable (AR) and B2B payments. Many of our customers face significant challenges with manual, time-consuming AR processes that lead to inefficiencies, delayed payments, and strained customer relationships. These manual efforts often involve juggling paper invoices, chasing overdue payments, and struggling with complex cash application. This is why we developed a collaborative AR automation platform designed to simplify the entire invoice-to-cash cycle. Our customers need solutions that not only automate routine tasks but also enhance collaboration between their AR teams and their buyers. We address this by providing a shared, digital experience where suppliers and buyers can interact seamlessly.

Our platform empowers businesses to automate invoicing, streamline B2B payment acceptance, and accelerate cash application using AI and machine learning. Customers often struggle with inaccurate data entry and the complexities of reconciling payments across various channels. Versapay's solutions tackle these issues head-on, offering features like automated payment matching, dispute resolution, and real-time visibility into AR performance. This allows our clients to reduce manual effort, minimize errors, and improve their days sales outstanding (DSO). We understand that businesses are looking for ways to improve cash flow and fuel faster growth, which is why our suite of tools is designed to make billing and payments easier, ultimately strengthening customer relationships and providing a data-driven advantage. By connecting AR departments with their customers over the cloud, we help businesses reduce costs, eliminate paper-based processes, and improve overall financial health.

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Versapay

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Versapay hiring Implementation Manager (Client Onboarding) • Remote (Work from Home) | Himalayas