Himalayas logo
Versa NetworksVN

Technical Support Engineer – Federal

Versa Networks is a leader in Secure Access Service Edge (SASE), providing a unified platform that integrates networking and security to simplify and secure modern networks for enterprises and service providers.

Versa Networks

Employee count: 501-1000

Salary: 175k-260k USD

United States only

Versa Networks is revolutionizing network connectivity with secure SD-WAN, SSE, SASE, and Managed Services. They are seeking a U.S. Citizen Technical Support Engineer – Federal customers to provide technical assistance, troubleshooting, and escalation support for their products in federal agencies. The role requires deep technical expertise, strong communication skills, and a commitment to security and compliance.

Requirements

  • U.S. Citizenship
  • 5+ years in technical support, TAC, or network/security engineering roles
  • Strong expertise in networking, security, SD-WAN, and SD-LAN technologies
  • Excellent troubleshooting, log analysis, and packet-level debugging skills
  • Strong written and verbal communication skills
  • Industry certifications (CCNP, CCIE, CISSP, PCNSE, or equivalent) a plus
  • U.S. Authorization to work in the United States

Benefits

  • Competitive Salary
  • Health & Wellness
  • Paid Time Off
  • Flexible Work Environment
  • Professional Development
  • Employee Recognition
  • Collaborative Culture
  • Parental Leave
  • Parental Leave Policies

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 175k-260k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Versa Networks

Learn more about Versa Networks and their company culture.

View company profile

Versa Networks is a leading provider of Secure Access Service Edge (SASE) solutions, integrating networking and security functions into a single, cloud-native software platform. Founded by industry veterans from Juniper Networks, the company aims to simplify and secure the modern network for enterprises and service providers. Versa's core offering, the Versa Operating System (VOS™), delivers a comprehensive suite of services including Secure SD-WAN, Next-Generation Firewall (NGFW), Zero Trust Network Access (ZTNA), Cloud Access Security Broker (CASB), and more. This unified approach addresses the challenges of digital transformation, cloud adoption, and the need for secure connectivity for a distributed workforce. The platform is designed to be deployed on-premises, in the cloud, or in a hybrid model, providing flexibility to meet diverse organizational requirements.

Versa Networks' SASE platform is built on a foundation of Zero Trust, ensuring that every user and device is authenticated and authorized before granting access to applications and data. By converging networking and security, Versa enables organizations to reduce complexity, lower total cost of ownership, and improve performance. The company's solutions are recognized for their scalability, serving a wide range of customers from small businesses to large global enterprises. Versa's AI-powered platform provides advanced analytics and automation, enabling real-time threat detection and response, and simplifying network operations. With a strong focus on innovation, Versa Networks continues to evolve its offerings to address the dynamic and sophisticated threat landscape, empowering organizations to build agile, secure, and reliable networks for the future.

Employee benefits

Learn about the employee benefits and perks provided at Versa Networks.

View benefits

Relocation Benefits

Relocation benefits are offered.

Parental Leave

Generous parental leave policies to support you during life's important moments.

Competitive Salary & Incentives

We offer a competitive compensation package with and pre-IPO equity to reward your hard work and dedication.

Health & Wellness

Comprehensive medical, dental, and vision insurance plans to ensure you and your family stay healthy and covered.

View Versa Networks's employee benefits
Claim this profileVersa Networks logoVN

Versa Networks

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

2 remote jobs at Versa Networks

Explore the variety of open remote roles at Versa Networks, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Versa Networks

Remote companies like Versa Networks

Find your next opportunity by exploring profiles of companies that are similar to Versa Networks. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Versa Networks hiring Technical Support Engineer – Federal • Remote (Work from Home) | Himalayas