United States onlyVapi is hiring a VP of Customer Engagement to lead a multi-disciplinary org across Agent Strategists, Agent Engineers, and Customer Support, and drive customer engagement into a primary growth engine by driving usage, retention, and enterprise-wide adoption.
Requirements
- Leader of leaders with 10+ years across GTM, Solutions, or Customer Success in technical environments
- Proven ability to manage and scale multi-disciplinary technical teams
- Strong commercial instincts with a track record of growing accounts, not just supporting them
- Deep technical fluency; able to engage credibly with both executives and engineers
- Systems thinker who sees pre-sales and post-sales as a single continuum
- Highly autonomous operator who builds playbooks from first principles
Benefits
- Real stake: We offer a competitive salary and excellent equity ownership
- Comprehensive health coverage: medical, dental, and vision plans
- Team love: We love hanging out, and we do quarterly off-sites
- Flexible time off: take what you need
- More: catered meals, transportation, gym, and a $10k annual L&D budget
