United States onlyVantaca is a leading AI-native community management performance platform. We are looking for a Pay Support Specialist to join our team. As a Pay Support Specialist, you will provide excellent customer support to homeowners who use Vantaca Pay, working closely with team members to resolve customer queries and recommend solutions.
Requirements
- Bachelor's degree or equivalent experience in software support, IT, accounting, finance, communications or other related fields
- Familiarity with Windows-based computer systems
- Familiarity with IOS and Android platforms
- Ability to work in a fast-paced environment
- Ability to troubleshoot and problem solve
- Exhibited understanding of how to provide a quality customer experience and support colleagues in managing client relationships
- Open to feedback and coaching from mentor(s)
- Phenomenal communication skills
- Innovative problem-solver
- Well-established work ethic
Benefits
- Medical, Dental, and Vision
- Unlimited PTO
- 401K with Company Match
- Great parental leave benefits
- Remote Flexible
- Active employee-led Culture Committee
- Ongoing industry and professional development trainings
