Unstructured TechnologiesUT

Solutions Engineer (Post-Sales/ProServe)

Unstructured.io is a company that specializes in transforming unstructured data from various formats into LLM-ready data, enabling enterprises to leverage their internal data for AI applications.

Unstructured Technologies

Employee count: 51-200

Salary: 185k-245k USD

United States only
Ready to drive real-world impact by helping enterprises harness the power of unstructured data and AI?
At Unstructured, we’re building the backbone of generative AI—enabling companies to transform PDFs, HTML, Word docs, images, and more into enterprise-grade data pipelines. Our open-source package has been downloaded over 36+ million times, with adoption across 50,000+ companies, including nearly half of the Fortune 500.
We’re entering our next chapter of growth—and we’re hiring a Solution Engineer (Post-Sales/ProServe) to help bring our commercial customers from purchase to production with ease.
If you're a technical problem solver who loves working directly with customers, designing real-world solutions, and seeing impact fast—this is your moment. You’ll be a core part of our commercial team, leading enterprise deployments, building scalable cloud-native architectures, and ensuring customers unlock the full potential of our platform.
🔧 What You’ll Own Drive
🚀 Lead High-Impact Deployments
Design and deliver secure, scalable post-sales implementations for commercial customers—across AWS, GCP, and Azure
🤝 Be the Trusted Technical Partner
Guide customers through architecture, integration, optimization, and tuning—especially around AI/LLM and RAG use cases
📚 Build the Toolkits That Scale
Create reference architectures, onboarding guides, and playbooks that reduce time-to-value and accelerate adoption
📈 Drive Technical Success
Run enablement sessions, whiteboarding workshops, and POCs to maximize customer value and foster long-term partnerships
🛠️ Troubleshoot the Hard Stuff
Solve complex infrastructure and data pipeline issues—ensuring stability, observability, and high performance
🔄 Shape the Product
Feed customer insights directly to Product Engineering to shape our roadmap and improve enterprise capabilities
🧬 What You Bring
5+ years of experience in post-sales engineering, solutions architecture, or technical consulting
Deep experience with cloud-native architectures (AWS, Azure, GCP), containers (Docker, Kubernetes), and IaC tools
Strong hands-on Python skills for scripting, API integration, and automation
Proven success leading enterprise-scale deployments and solving real customer problems with technical precision
Excellent communicator—you simplify the complex and build trust across both engineering and business audiences
Comfort navigating ambiguity and speed—especially in startup or high-growth environments
💎 Bonus Points
Experience delivering or optimizing RAG pipelines, vector databases, or LLM-based applications
Knowledge of DevSecOps best practices and commercial security/compliance frameworks (SOC 2, ISO 27001)
Familiarity with both pre-sales and post-sales solutioning across AI/ML workflows
Startup DNA—you move fast, stay scrappy, and take ownership end-to-end
🌟 Why You’ll Love It Here
Real Customer Impact: Work with top global companies solving bleeding-edge AI use cases
Mission-Critical Work: Your solutions will directly power AI deployments in production
Ownership Autonomy: Be trusted to drive results and innovate from day one
Elite Team: Join world-class builders who value humility, speed, and precision
Strong Benefits: Competitive salary, full health benefits, equity, and parental leave
Ready to help companies unlock the full power of unstructured data?
Apply now to join Unstructured and shape the future of AI delivery.

About the job

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Job type

Full Time

Experience level

Mid-level

Salary

Salary: 185k-245k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Unstructured Technologies

Learn more about Unstructured Technologies and their company culture.

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Unstructured addresses a significant challenge many enterprises face: leveraging their vast amounts of unstructured data for use with large language models (LLMs) and other AI applications. Customers often struggle with data in various formats like PDFs, Word documents, PowerPoint presentations, HTML files, images, and more, which are not readily usable by machine learning models. This is where Unstructured steps in, providing solutions to automate the preprocessing of this messy, human-generated data. Our platform transforms raw data into clean, structured formats, making it compatible with LLMs for tasks such as fine-tuning, pre-training, and Retrieval Augmented Generation (RAG).

Our customers need to unlock the potential of their internal data to enhance productivity, drive innovation, and gain actionable intelligence. Unstructured offers open-source libraries and commercial API products designed to simplify and accelerate this data transformation process. We enable organizations to connect their enterprise data, regardless of file type or layout, to LLMs efficiently. This means data scientists and engineers no longer need to spend the majority of their time on the laborious task of data preprocessing, which traditionally involves building custom, brittle pipelines for each data type. By providing robust tools for data ingestion, partitioning, cleaning, and staging, Unstructured empowers businesses to build powerful AI applications based on their own specific, high-quality data, rather than relying solely on generic, pre-trained models. This allows for more accurate, relevant, and secure AI-driven insights and workflows.

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Unstructured Technologies

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Unstructured Technologies hiring Solutions Engineer (Post-Sales/ProServe) • Remote (Work from Home) | Himalayas