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Unstructured TechnologiesUT

Site Reliability Engineer - Public Sector

Unstructured.io is a company that specializes in transforming unstructured data from various formats into LLM-ready data, enabling enterprises to leverage their internal data for AI applications.

Unstructured Technologies

Employee count: 51-200

United States only
At Unstructured, we’re building the backbone of generative AI—helping federal agencies transform PDFs, HTML, Word docs, images, and more into secure, high-performance data pipelines that scale. Our tools are trusted by nearly half of the Fortune 500 and downloaded more than 38 million times in the open-source community.
We’re expanding our federal/public sector practice, and we’re hiring a Public Sector Site Reliability Engineer (SRE) to help design, scale, and secure the systems that power the next generation of AI-driven workloads for government.

What You’ll Own & Drive

🔐 Mission-Grade Reliability & Security

Design, build, and manage secure, highly available, and scalable cloud infrastructure for federal environments.
Ensure compliance with FedRAMP, FISMA, and other relevant security and regulatory frameworks.
Develop IaC with Terraform, Pulumi, or similar for repeatable, compliant deployments.
Build and maintain automated CI/CD pipelines that move fast without sacrificing security or stability.
📊 Full Observability in Sensitive Environments
Implement/maintain monitoring, logging, and alerting (Prometheus, Grafana, Datadog, Elastic).
Enable real-time visibility and rapid response for mission-critical workloads.
Partner with engineering and program teams for high-assurance rollouts.
Lead capacity planning, deployment strategies, and resilient architecture design for federal networks.
🔥 Incident Response & Continuous Improvement
Lead incident response and root-cause analysis with a blameless, systems-thinking approach.
Drive postmortems and reliability improvements.
Enhance developer experience with secure automation and streamlined workflows.
Help teams iterate quickly while maintaining compliance and operational excellence.

What You Bring

5–9 years managing software deployed to US government or Department of Defense (DOD) networks
Active SECRET clearance required; TS/SCI strongly preferred
Expertise with AWS GovCloud and/or Azure Government.
Deep experience with Kubernetes, Docker, and container orchestration at scale.
Strong Linux systems and networking fundamentals.
Scripting/automation: Python, Bash, or Go. IaC: Terraform, Pulumi, Ansible (or similar).
Strong grasp of monitoring, logging, and observability best practices.

Travel required up to 20%

Bonus Points

ML infrastructure or real-time data pipelines experience.
Serverless or event-driven architectures.
Contributions to open-source DevOps/SRE projects.
Hands-on work with US government security/compliance in cloud-native settings.
Unstructured values service and encourages veterans of the US military and civilian agencies to apply to this role.

Why You’ll Love It Here

Mission Impact: Power critical AI workloads in the public sector.
Big Technical Challenges: High-assurance problems at the edge of AI, data, and cloud.
Elite Team: Sharp, low-ego engineers who value execution and learning.
Innovation + Security: Build cutting-edge systems with rigorous reliability for federal use cases.

About the job

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Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United States +/- 0 hours

About Unstructured Technologies

Learn more about Unstructured Technologies and their company culture.

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Unstructured addresses a significant challenge many enterprises face: leveraging their vast amounts of unstructured data for use with large language models (LLMs) and other AI applications. Customers often struggle with data in various formats like PDFs, Word documents, PowerPoint presentations, HTML files, images, and more, which are not readily usable by machine learning models. This is where Unstructured steps in, providing solutions to automate the preprocessing of this messy, human-generated data. Our platform transforms raw data into clean, structured formats, making it compatible with LLMs for tasks such as fine-tuning, pre-training, and Retrieval Augmented Generation (RAG).

Our customers need to unlock the potential of their internal data to enhance productivity, drive innovation, and gain actionable intelligence. Unstructured offers open-source libraries and commercial API products designed to simplify and accelerate this data transformation process. We enable organizations to connect their enterprise data, regardless of file type or layout, to LLMs efficiently. This means data scientists and engineers no longer need to spend the majority of their time on the laborious task of data preprocessing, which traditionally involves building custom, brittle pipelines for each data type. By providing robust tools for data ingestion, partitioning, cleaning, and staging, Unstructured empowers businesses to build powerful AI applications based on their own specific, high-quality data, rather than relying solely on generic, pre-trained models. This allows for more accurate, relevant, and secure AI-driven insights and workflows.

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Unstructured Technologies

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Unstructured Technologies hiring Site Reliability Engineer - Public Sector • Remote (Work from Home) | Himalayas