United States onlyCurrent Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click hereto log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for a full-time Business Systems Analyst 2 - IT Service Desk to work in Miami
CORE JOB FUNCTIONS
- Develops a detailed action plan with goals and target dates and obtains necessary approvals.
- Maintains ongoing communication and rapport with managing staff. Flowcharts of existing processes versus improved flow.
- Prepares time and cost estimates for projects and proposals. Conducts research for best practice models and benchmarking.
- Applies industrial and management engineering techniques such as process designs, optimization models, forecasting methodologies, and chain management principles, to improve overall systems.
- Analyzes existing flow of people, activities, and materials, employee work methods and utilization, policies and procedures, staffing levels, supervisory structure, space utilization, supply and demand optimization methods, forms, equipment, and computerized systems.
- Designs improved work systems by revising work standards, policies, and procedures.
- Designs systems for production and inventory control in buying, storing, handling, processing, and usage of materials and supplies.
- Supports the design of facilities and management systems and standard operating procedures.
- Develops management control systems to aid in financial planning and cost analysis.
- Improves productivity through the application of technology and human factors.
- Assists with designing supply chain management standards across the department.
- Collects and manages data to measure baseline versus improvement before and after recommendations are implemented.
- Presents presentations of projects and studies, including data collected, methodology used, results obtained, recommendations for improvement, and cost and savings involved.
- Participates in continuing quality improvement activities.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
Bachelor’s degree in relevant field
Certification and Licensing:
Not Applicable
Experience:
Minimum 3 year of relevant experience
Knowledge, Skills and Attitudes:
- Skill in collecting, organizing, and analyzing data.
- Ability to recognize, analyze, and solve a variety of problems.
- Ability to exercise sound judgment in making critical decisions.
Any relevant education, certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
Staff
