Remote monitoring and troubleshooting specialist for autonomous robots

United Robots is a start-up robotic designer and manufacturer which aims to revolutionize industrial space maintenance with its mobile robots. We’ve reinvented, designed and built autonomousintelligent robots conceived for vast storage area operators i.e., supermarkets, warehouses, sorting offices or public spaces such as hospitals, care homes, office buildings and airports. Our products are a working example of expertise in mobile localization, machine learning and computer vision which convert machines into intelligent AI devicescapable of working without human supervision.

We are seeking a dedicated and detail-oriented individual to monitor, troubleshoot, and streamline the operation of autonomous robots. Your primary responsibility will be to remotely supervise multiple robots using advanced tools, ensuring minimal downtime caused by hardware malfunctions or improper use of functionalities. This might sometimes involve communicating with robot’s users. This is a unique opportunity for students in Robotics, Mechatronics, or Control Engineering to gain hands-on experience in a cutting-edge field. The role requires shift-based working hours on weekdays (1st shift: 6:00 - 14:00, 2nd shift:14:00 - 22:00) and availability on Saturdays. Initially the job is stationary (on-site), with the potential for remote work in the future. Some travel to deployment sites might happen.

Your responsibilities:

• Monitor Robots in Real-Time: Use remote tools to observe and assess the operational state of multiple robots.
• React to Issues: Address remotely minor errors immediately to optimize uptime and functionality.
• Remote support of users: in specific scenarios, contacting the customer and leading phone-based support.
• Track and Report Errors: Log all errors, analyze patterns, and identify repeatable scenarios for continuous improvement.
• Collaborate with R&D: Share error insights with the R&D team to improve the robot's performance and resolve underlying issues.
• Develop Auxiliary Functionalities: During non-busy intervals, contribute to developing features and capabilities to enhance robot performance.
• Perform On-Site Visits: Occasionally travel to deployment locations to address complex issues or validate performance.

Job requirements:

• Basic understanding of robotics systems and their functionalities.
• Programming skills in Python and C++, knowledge of ROS is a plus.
• Strong problem-solving and analytical skills.
• Ability to work independently under time pressure and respond quickly to unexpected issues.
• Interest in learning and adapting to new technologies.
• Willingness to work flexible hours, including Saturdays.
• Fluency in Polish and English (at least B2 level).

Our offer:

• A hands-on learning environment with exposure to cutting-edge robotics technologies.
• A clear career path with the potential to transition to remote work or R&D positions in a longer perspective.
• Opportunities to collaborate with a skilled R&D team.
• Possibility to combine education and work.
• A chance to contribute to the future of autonomous systems.

This position is specifically tailored for students pursuing a degree in Robotics, Mechatronics, or Control Engineering. If you're passionate about robotics, eager to solve real-world challenges, and excited to make a tangible impact, we'd love to hear from you!