The Service Management Presales Solution Architect will lead the design of value-driven managed service solutions, shape client conversations, and play a key role in winning deals. They will engage with senior stakeholders, balance solution quality with commercial viability, and contribute to team growth.
Requirements
- 6+ years' experience in service management and presales
- Strong understanding of Service Management practices (process, governance, operating models) rather than tooling alone
- Strong commercial awareness and ability to build viable solutions
- Confident engaging senior stakeholders, including C-level
- Clear understanding of sales cycles and deal lifecycle
- Ability to explain complex concepts in simple business terms
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
