The Client Delivery Executive for BPO/ECS Mexico will lead the delivery of services to a particular account or group of accounts, responsible for planning, implementation, and execution of contracted services. They will establish and maintain a skilled team, manage budgets, and ensure client satisfaction.
Requirements
- Lead Global and/or local Delivery of Services
- Manage Delivery Resources
- Participate in Contract and Account Governance
- Establish Clear Communication Channels
- Develop and Administer Budgets
- Monitor and Report on Financial Health
- Manage Contract Scope
- Provide Operational Risk Management
- Participate in Governance and SOX Compliance Audits
Benefits
- Equal Opportunity Employer
- Flexible Work Arrangements
- Professional Development Opportunities
