Sales Development & Ground Support Associate (NYC-Based)

About Tutored by Teachers (TbT)

At Tutored by Teachers (TbT), we’re on a mission to advance equity in education by delivering high-impact tutoring where it’s needed most. Backed by leading EdTech investors like GSV, A-Street Ventures, and TMV, we partner with schools and districts across the country to close opportunity gaps and ensure every student has access to high-quality, teacher-led instruction.

We’re seeking a Hybrid Sales Development & Ground Support Associate to play a dual role in driving our mission forward, by helping generate new school partnerships and by ensuring our on-site programs run smoothly in New York City-based schools.

What You’ll Do

Ground Support (On-Site in Schools):

• Serve as a key liaison between schools and our Engagement Management team
• Be a friendly face and strong support for school staff to lean on
• Assist students with logging into TbT’s tutoring platform
• Troubleshoot basic tech issues (e.g., with Chromebooks, iPads, connectivity)
• Ensure classroom technology is functional and ready for tutoring sessions
• Collaborate with teachers and school staff to support daily operations
• Monitor session quality and report any classroom or tech challenges

Sales Development (Focused on NYC):

• Research leads and initiate outreach to schools, districts, and charter networks
• Educate potential customers about our programs and value proposition
• Maintain accurate sales data and track activities in Salesforce (or similar CRM)
• Share insights and feedback with the sales team to improve messaging and outreach strategies
• Build relationships with key stakeholders in the NYC school ecosystem (e.g., superintendents, principals, etc.)
• Coordinate and drive events for key NYC stakeholders (e.g., dinners, lunches, sporting events, etc.,) with the ultimate goal of building relationships and driving sales

Requirements

You’re a Great Fit If You:

• Have experience as a classroom teacher or working directly in schools
• Are passionate about educational equity and student outcomes
• Are tech-savvy and comfortable with Zoom, Google Meet, and Microsoft Teams
• Are confident making cold calls and handling objections with professionalism
• Thrive in both independent and team environments
• Are reliable, organized, and detail-oriented
• Have high emotional intelligence and strong communication skills
• Are based in NYC and can commute to schools during normal school hours

Bonus Points For:

• Previous SDR, inside sales, or business development experience
• Familiarity with K–12 school systems and district decision-making processes
• Experience using Salesforce or similar CRM tools
• Being a founding team member or having worked in a startup or scrappy environment
• Bilingual abilities

Traits We Want to See in Everyone

Adapted from Carrol Chang, CEO of Andela

• Low ego, low drama, servant leader. You share credit, take blame. You like being wrong because it means someone else had an even better idea.
• One team mentality. You break silos across teams. You put the company and mission first above your team alone.
• Great listener, hungry for feedback. You’re always seeking to improve – our product, our business, yourself. You solicit diverse opinions and deeply listen.
• Owner, not renter. You see a problem, you fix it or find someone who will. The buck stops with you.
• Player-coach. You fly high (create strategy) AND low (know the details that matter). You roll up your sleeves and get scrappy. You do this without micromanaging, empowering your team while actively engaging in important details.

Benefits

What We Offer

• Flexible, part-time contract with the opportunity to grow into a full-time role
• Mission-driven, supportive team environment
• Opportunities for professional development and cross-functional exposure
• Meaningful work advancing equity for underserved students