Supervisor, Human Resources Shared Services (HRSS) Tier 1 Contact Center Operati

Trinity Health is a not-for-profit, faith-based health care system that is among the largest in the United States. Established in May 2000 through the merger of Holy Cross Health System and Mercy Health Services, it has grown significantly to comprise 93 hospitals, along with 135 continuing care locations, which include senior living facilities, PACE (Programs of All-Inclusive Care for the Elderly), and hospice services. Serving a vast range of communities across 26 states, Trinity Health employs around 127,000 colleagues and engages over 38,300 physicians and clinicians dedicated to improving health outcomes and enhancing the quality of care.

Trinity Health is committed to addressing health disparities through community engagement and investments in social determinants of health. In the most recent fiscal year, the organization invested approximately $1.3 billion into community benefits and charity care, demonstrating its dedication to serving those in need. With a focus on innovative care delivery, Trinity Health continually strives to enhance patient experience and health equity, impacting millions of lives annually. By integrating advanced technology and fostering a culture of inclusion and compassion, it aims to be a trusted health partner committed to healing body, mind, and spirit for the diverse populations it serves.