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TridentTR

Claims Processor

Trident Works is a BPO and recruitment consulting company that blends offshore human agents with AI-powered workflows to help high-growth companies scale efficiently with up to 70% cost reduction.

Trident

Employee count: 11-50

Salary: 55k-60k USD

United States only

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Our client is a healthcare benefits administration company. As a Claims Processor, you will play a pivotal role in ensuring the accuracy and efficiency of health insurance and health share claims processing for our hospital and health care clients.

Key responsibilities include:

  • Process complex health insurance and health share claims from intake through resolution
  • Manage claim escalations, billing disputes, and legacy/backlog claim work
  • Review and audit work completed by offshore claims team members
  • Identify patterns and flag payment integrity issues
  • Collaborate with senior leadership on process improvements and workflow efficiency

Requirements

  • 2+ years of health insurance or TPA claims processing experience
  • Experience processing complex health insurance or health share claims end-to-end, from intake through resolution
  • Experience handling claims escalations, billing disputes, or legacy/backlog claim work
  • Professional fluency in English
  • Authorized to work in the United States
  • Based in the United States
  • Available to work 8:00am–5:00pm Central Time (CST)
  • Experience collaborating with senior leadership on process improvements or workflow efficiency initiatives

Preferred Qualifications:

  • Experience reviewing or auditing work completed by an offshore claims processing team
  • Proficiency using Google Sheets for day-to-day claims processing work
  • Experience using SAVVOS, IPS, or Healthcloud in a production claims processing environment
  • Familiarity with health share, self-funded, or employer-sponsored health plans

Benefits

  • Competitive salary of $55,000–$60,000 per year
  • Generous Paid Time Off (PTO): Unlimited PTO
  • Paid Holidays: Recognize and celebrate US Holidays with paid time off.
  • Full-Time Remote Work: Embrace the flexibility of a full-time work-from-home arrangement, allowing you to create a comfortable and efficient workspace in the comfort of your home.

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 55k-60k USD

Experience

2 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Trident

Learn more about Trident and their company culture.

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Trident Works is a specialized BPO (Business Process Outsourcing) and recruitment consulting partner designed for high-growth companies seeking to scale efficiently. The company seamlessly blends offshore human agents with AI-powered workflows to deliver unparalleled efficiency, scalability, and cost optimization for their clients. With dedicated offshore teams managed by US-based leaders, Trident Works bridges the gap between quality talent access and operational excellence.

The company offers comprehensive outsourcing solutions across multiple verticals including healthcare benefits administration, property management, and real estate support services. Trident Works has developed innovative AI tools like Flippy, their AI operational partner, to enhance service delivery and operational intelligence. Their approach enables clients to achieve significant cost reductions - reportedly up to 70% compared to US-based employees - while maintaining high-quality work output without the overhead of benefits, office space, or equipment costs. The company serves clients nationwide with a focus on helping busy professionals reclaim valuable time through expertly managed virtual assistant services and administrative support.

Employee benefits

Learn about the employee benefits and perks provided at Trident.

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Full-Time Remote Work

Flexibility of full-time work-from-home arrangement

Unlimited PTO

Unlimited Paid Time Off policy for eligible positions

Competitive Compensation

Basic monthly salary with performance-based incentives

Paid Holidays

Recognition and celebration of US Holidays with paid time off

View Trident's employee benefits
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Trident

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