Sales Engineer

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Responsibilities:

• Provide solutions to complex technical issues in the pre-sales capacity
• Provide Proof of Concept service to pre-sales customers and help clients with planning and implementation of Trend Micro software products
• Channel feature requests to Product Management to enhance Trend Micro products with new features that address customer needs
• Participate in alliance projects including building vendor and customers relationships
• Participate in Trend Micro beta testing programs including internally testing products in alpha and beta phase
• Must be able to provide software/network troubleshooting on complex technical issues
• Maintain and expand working knowledge of current and beta (non-released) Trend Micro products
• Assist in development of the Knowledge Base
• Provide product trainings upon request
• Share best practices with other SEs to enhance the quality and efficiency of the other members
• Contribute to building the SE Readiness Program and develop Subject Matter Expertise in assigned products and solutions
• Must be able to travel regionally (about 30-35%) and perform sales presentations, marketing and user group events, and emergency on-site support to customer locations
• Work in a fast-paced, high-pressure environment under minimal supervision to provide detailed technical knowledge of Trend Micro software products in the pre-sales context

Qualifications:

• We are looking for a candidate with drive, enthusiasm, with a strong work ethic & a desire to learn and develop their career within cyber security!
• If you are early in your career path, but have great experience within Cyber Security as an architect, developer, network or systems engineer, or similar, but interested in growing and developing a career in Sales Engineering, then we would love to hear from you!
• We are also are taking applications from more experienced Sales Engineers or Security Specialists who have:
• 3+ years SE experience and/or professional services experience
• 3+ years’ experience in computer software or systems including security products (firewalls, antivirus, intrusion detection, content security)
• Experience working with multi-cloud environments such AWS, Azure or GCP
• 2+ years SOC or IR Experience an advantage

Desirable Experience:

• Certified Ethical Hacker (CEH) Certification
• CompTIA Security+ Certification
• Certified Information System Security Professional (CISSP)
• Experience and understanding of Cloud architectures. AWS Certifications are preferred.
• Basic understanding of security incidents, network administration and management of security solutions including endpoint/server, web filtering, email filtering and IPS
• Experience with Python, PowerShell, Bash
• Ability to manage own time effectively is a requirement for success
• Quick learner with desire to learn new tools and techniques
• Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients