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ThunderTH

Federal Quality Assurance Analyst - AWS/Amazon Connect

Thunder is a leading Salesforce consulting partner, committed to helping organizations maximize their CRM investments.

Thunder

Employee count: 51-200

United States only

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We’re seeking a QA Specialist who plays a key role in driving the successful delivery of complex Federal Amazon Connect solutions by ensuring the highest standards of platform integrity.

Requirements

  • Comprehensive testing of functionality, performance, and security to meet stringent Federal requirements.
  • Security and compliance QA to ensure all technical deliverables and Salesforce environments comply with Federal security standards and reporting requirements.
  • Risk mitigation by identifying and escalating critical technical risks and issues proactively.
  • Cross-functional collaboration with architects, developers, and Business Analysts (BAs) to validate Salesforce Public Sector initiatives.
  • Tracking and reporting on quality performance metrics through transparent, timely communication and program dashboards for Federal clients.
  • Innovation validation by staying updated with the latest Salesforce and AWS trends.

Benefits

  • Comprehensive Benefits with Sequoia
  • Ownership & Impact (stock options)
  • Level Up Your Career (mentorship, certifications, and hands-on experience)
  • People-First Flexibility (employee feedback shapes policies)

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Thunder

Learn more about Thunder and their company culture.

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Thunder is a trusted Salesforce partner dedicated to helping organizations love Salesforce, forever. Founded by Carter Wigell, one of the first employees at Salesforce, Thunder has built a team of seasoned professionals from across the globe, operating remotely to deliver exceptional Salesforce consulting services.

With a focus on innovative solutions, Thunder provides a range of services, including Salesforce implementation and business consulting, aimed at maximizing the value of CRM investments. Our expertise spans various platforms, such as Sales Cloud, Service Cloud, Marketing Cloud, and more, enabling us to customize solutions that fit the unique needs of each organization. Thunder has quickly become known for its customer-centric approach, earning a 4.9/5 CSAT score on AppExchange and recognition as a top consulting partner for Salesforce.

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