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MSP Program Coordinator

The Planet Group

Salary: 55k-55k USD

United States only

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Job Description:

Welcome to The Planet Group! We're a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing. Named one of the fastest-growing private companies in the US, The Planet Group operates with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – connecting the right talent with the right opportunity to fuel transformation and growth.

Position Overview:

The Program Coordinator provides essential administrative and operational support for an MSP Program. Working closely with leaders, this role helps keep all staffing workflows running smoothly. The coordinator supports recruiters, contractors, and internal operations teams by managing documentation, scheduling, system updates, and day-to-day coordination activities.

This role is ideal for someone early in their MSP or staffing operations career who is detail-oriented, organized, and eager to learn MSP program processes.

Key Responsibilities:

Workflow Support & Operation Administration

  • Assist with tracking candidate submissions and updating records in applicant tracking system

  • Coordinate interview logistics between recruiters, contractors, and hiring managers

  • Help collect required documentation for onboarding and extensions (IDs, forms, background check status, start dates)

  • Maintain accurate candidate, job, and contractor records within applicant tracking system according to program standards plus support weekly trackers

  • Escalate issues appropriate to leader when process or system discrepancies occur

  • Request feedback on submitted candidates from managed accounts and relay information received to the designated team member(s)

Contractor Support & Communication

  • Serve as a point of contact for contractors for basic questions related to onboarding steps, time entry, or program processes

  • Assist with onboarding and offboarding instructions and action items

Reporting & Meeting Support

  • Prepare simple dashboards or weekly summaries on recruiting activity, contractor starts, and outstanding tasks, as needed

  • Ensure accurate data entry to support monthly and quarterly reporting completed by the Program Manager

  • Assist with maintaining program documentation and SOPs

  • Help prepare materials for internal and client review meetings

  • Support coordination of quarterly onsite meetings/events

  • Assist with internal training logistics and documentation updates

Qualifications:

  • 2-3 years of experience in staffing, recruiting/HR coordination (MSP support experience preferred)

  • Proficiency with Excel, shared trackers/applicant tracking system, and basic reporting tools (preferably PowerBI)

  • Strong organization skills with excellent attention to detail

  • Strong communication and customer service skills

  • Ability to multi-task and effectively prioritize workload

  • Ability to work independently and manage multiple priorities and deadlines in a fast-paced environment

Compensation and Benefits:

  • Unlimited PTO

  • Medical, dental, and vision Insurance

  • 401(k) with company match

  • Life insurance, short-term & long-term disability, and other supplemental benefits

  • A collaborative, growth-oriented culture with ongoing learning and development opportunities

  • Base salary: $55,000

SUCCESS STARTS WITH THE RIGHT TEAM

The Planet Group is one of the largest staffing companies in the U.S. with growing operations across Europe, India, and LATAM. If you're searching for a company that is committed to your long-term growth and success, a team of like-minded driven people who can help you develop as a professional, and a place where you'll be rewarded for your efforts.... you've come to the right place! We're an organization of over-achievers and innovators who are driven to help businesses — and each other — thrive.

Diversity, Equity, and Inclusion

Join a company that puts diversity, equity, and inclusion (DEI) at the forefront. The Planet Group celebrates our differences and fosters an environment where each person can bring their authentic self to work. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits.

Employee Type:

Regular

About the job

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Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 55k-55k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About The Planet Group

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The Planet Group

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