United States onlyFor more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
Our Personal Lines Technology team is currently seeking a Associate Application Engineer in our Worcester, MA location or remote work arrangement. Must be able to support EST working hours.
This is a full time, exempt role.
POSITION OVERVIEW:
In this dual-role position, you’ll play a critical part in driving the successful implementation of rate changes and delivering innovative technology solutions that support our Personal Lines operations.
We’re looking for a professional who combines strong business analysis capabilities with hands-on technical expertise.
IN THIS ROLE, YOU WILL:
Business Analysis & Rate Change Management
- Manage weekly implementation of speed to market rate changes.
- Collaborate with business partners to understand business requirements.
- Execute pre-checks to ensure readiness for deployment.
- Conduct peer reviews to ensure technical accuracy and consistency.
- Perform audits to identify and resolve discrepancies.
- Uphold rigorous quality assurance standards throughout the review process.
Application Engineering & Development
- Support system integration, data validation, and deployment activities.
- Troubleshoot and resolve issues related to rate change systems.
Data & System Expertise
- Execute data mapping, modeling, profiling, and integration tasks.
- Diagnose and resolve application and data-related issues.
- Participate in code reviews and contribute to continuous improvement initiatives.
WHAT YOU NEED TO APPLY:
- Background in software development or business analysis, with a focus on technology, is an asset.
- Prior experience in the insurance industry is strongly preferred.
- Experience with Mainframe and CGI Ratabase is highly desirable.
- Must be eligible to work in the US without requiring sponsorship now or in the future (i.e Lawful Permanent Residence or US Citizen)
- Technical Skills
- Proficiency in SQL and data analysis tools.
• Hands-on experience with:
◦ Data mapping and modeling ◦ Data profiling and integration ◦ Query development and performance tuning
- Strong understanding of relational database architecture and performance tuning.
- Soft Skills
- Excellent communication, organizational, and time management abilities.
- Strong analytical and problem-solving abilities with keen attention to detail.
- Proven ability to thrive in fast-paced, cross-functional environments.
- Demonstrated initiative, adaptability, and collaborative mindset.
CAREER DEVELOPMENT:
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.
BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.
Benefits include:
- Medical, dental, vision, life, and disability insurance
- 401K with a company match
- Tuition reimbursement
• PTO
- Company paid holidays
- Flexible work arrangements
- Cultural Awareness Day in support of IDE
- On-site medical/wellness center (Worcester only)
- Click here for the full list of Benefits
EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested.
Privacy Policy:
To view our privacy policy and online privacy statement, click here.
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
Compensation:
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.
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