SmartLight Analytics is seeking an experienced Data & Support Analyst I to diagnose and troubleshoot user-reported issues within web-based applications. The role involves hands-on expertise with web app support, SQL, and communication with stakeholders. The company fosters a collaborative, learning-oriented culture.
Requirements
- Prior professional software, webapp, and/or database troubleshooting & support experience
- Basic proficiency in SQL equivalent to at least 1 year experience
- Strong problem-solving skills and ability to work independently in a remote environment