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Terminal49, IncTI

Remote CSM: Elevate Logistics Outcomes

Terminal49 is a logistics technology company specializing in container tracking and shipment visibility solutions for the global trade industry.

Terminal49, Inc

Employee count: 11-50

United States only

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A leading logistics company is searching for a Customer Success Manager to enhance customer relationships and ensure successful adoption of services. This role involves onboarding, contract negotiations, and managing a portfolio of B2B accounts. The ideal candidate has over 4 years of experience in Customer Success, is detail-oriented, and possesses strong project management skills. The position includes benefits like remote work flexibility and top-tier healthcare plans.
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Full Time

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United States +/- 0 hours

About Terminal49, Inc

Learn more about Terminal49, Inc and their company culture.

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Terminal49 is a leading logistics technology company revolutionizing the global trade industry. With our advanced platform and innovative solutions, we streamline supply chain operations, provide real-time visibility into cargo movements, and foster collaboration for enhanced efficiency. Our platform acts as a comprehensive control center for container tracking, giving users the ability to manage their shipments effortlessly. We have tracked over 1 billion milestones in the North American import supply chain, revolutionizing how businesses navigate the complexities of logistics.

We focus on automating processes to reduce reliance on outdated spreadsheets and manual tracking methods, minimizing errors and cutting down processing times. Our technology aggregates data from hundreds of sources to ensure 100% accuracy and completeness in tracking cargo movements. As part of our commitment to delivering quality service, we help our users manage key milestones like ETAs, free days, and exceptions in real time, enabling companies to make informed decisions and maintain operational efficiency. At Terminal49, we are dedicated to transforming how the logistics industry operates and ultimately contributing to a more seamless global trade experience.

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