United States onlyAs a Customer Success Manager at TD SYNNEX, you will manage high-value customer relationships, ensuring successful software distribution, onboarding, adoption, and retention of cybersecurity solutions. You will act as a trusted advisor, driving value realization and long-term engagement, while working cross functionally with Sales, Product, and Support teams.
Requirements
- 5+ years in Customer Success, Account Management, or equivalent roles in a B2B SaaS or cybersecurity environment.
- Experience working in or with cybersecurity software, ideally in a vendor, VAR, or MSSP model.
- Demonstrated ability to manage enterprise or high-touch accounts with a consultative, valuedriven approach.
- Strong understanding of cybersecurity technologies and/or IT infrastructure solutions.
- Excellent communication, stakeholder management, and problem-solving skills.
- Familiarity with tools like Salesforce, Gainsight, HubSpot, Client Success, or similar CS and CRM platforms.
- Ability to work cross-functionally with Sales, Product, and Support in a fast-paced environment.
Benefits
- Elective Benefits
- Competitive compensation with bonus and career development pathways
- Exposure to leading cybersecurity technologies and trends
- A customer-first culture with leadership committed to your success
India only
Indonesia only
CA and US only