AI Data Operations Manager

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. The company has a People First culture and offers competitive industry salaries and comprehensive benefits packages. As AI Data Operations Manager, you will own the day-to-day strategy and operations for human data annotation projects that power AI and ML pipelines.

Requirements

• Bachelor's degree in a relevant field or equivalent practical experience
• 4+ years in operations, programme or project management
• 2-3 years directly running data annotation, data labelling or content review operations for AI or ML products
• Proven experience in designing and owning high-quality annotation pipelines for AI/ML workflows
• Experience leading distributed or remote teams
• Strong familiarity with data annotation pipelines and how quality, sampling, audits and reviewer guidance affect performance
• Hands-on experience with annotation or labelling tools and workflows, ideally across more than one data type
• Comfortable working with operational metrics and using data to understand performance, explain performance and make decisions
• Strong written and verbal communication skills in English

Benefits

• Competitive industry salaries
• Comprehensive benefits packages