United States onlyTaskrabbit is a marketplace platform that connects people with Taskers to handle everyday home tasks. We're looking for a Customer Support Advocate to work remotely, handling customer queries and providing an exceptional experience. As a company, we celebrate innovation, inclusion, and hard work, and are committed to diversity and inclusion.
Requirements
- Minimum 1 year of customer service experience
- Knowledge of CRM tools is preferred
- Excellent customer service skills
- Tech-curious: Excellent typing skills with the ability to navigate online tools and systems
- Adaptability and a love for change and improvement in a fast-paced environment
- Excellent written & verbal communication skills
- Reliable & Punctual: You are an important part of our team, so excellent time management is expected
- Embrace the unknown: Be comfortable working cross-functionally with other teams, working through ambiguity and multitasking!
Benefits
- Base hourly pay: $17.50/hour
- Bonus
- Benefits
- Perks: Employer-paid health insurance, 401k match, generous and flexible time off, product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more
- Diversity and Inclusion: An active commitment to equity within our company and platform
