Saudi Arabia onlyTamara is seeking an IT Helpdesk Engineer to support its technology environment in Egypt, ensuring team members have a seamless and secure experience. The ideal candidate is a problem solver, empathetic communicator, and team player with hands-on IT support experience.
Requirements
- 2-4 years of IT helpdesk or IT support experience
- Experience supporting Google Workspace, Slack, and standard business software applications
- Familiarity with conferencing tools like Google Meet, Zoom, and MS Teams
- Working knowledge of identity and access management best practices
- Prior experience in IT hardware asset management and procurement
- Ability to manage onboarding/offboarding processes efficiently
- Comfortable working in both in-person and remote support scenarios
- Strong communication skills and a proactive, customer-focused mindset
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
AF, AL + 146 more