Learner Onboarding Coach

Location: Home Based

Salary: £26,000 - £28,500 dependent on experience

Are you passionate about supporting learners to achieve their potential? Do you thrive on building positive relationships and creating engaging learner experiences from day one? We are looking for a motivated and organised Learner Onboarding Coach to join our team and play a key role in supporting learners as they begin their apprenticeship journey within the Health Social Care sector.

About the Role

As a Learner Onboarding Coach, you will provide a structured and supportive onboarding experience for new learners, ensuring they are fully prepared and engaged at the start of their programme. You will work closely with learners and employers to ensure enrolments are completed accurately, expectations are clear, and learners are set up for success from the outset. This is a rewarding opportunity for someone who is passionate about education, learner engagement, and delivering high-quality support.

Key Responsibilities

Manage and support a caseload of learners throughout the onboarding process
Complete learner enrolments via Microsoft Teams alongside employers
Ensure learner suitability and eligibility in line with funding requirements
Accurately complete all associated onboarding and enrolment documentation
Coordinate initial programme activities including workshops, Functional Skills support, and Additional Learning Support requirements
Conduct progress reviews to ensure learners remain on track with their learning plan
Support the embedding and recording of Off-the-Job Training
Build strong, professional relationships with both learners and employers to encourage engagement from day one

What Were Looking For

Essential Skills Experience

A genuine passion for education, learner development, and quality
Occupational competence within the Health Social Care sector at either:

Level 3 Lead Adult Care Worker
Level 5 Care Management

Excellent planning and organisational skills with the ability to adapt to changing priorities
Strong relationship-building and communication skills
Ability to engage and motivate learners and employers while maintaining professional boundaries
Excellent IT skills and confidence using digital platforms

Desirable Skills Experience

Experience within the apprenticeship or work-based learning sector
Experience delivering learning and development solutions
Experience in employer or client engagement
Health Social Care qualification at Level 3 or above
Teaching or assessing qualification such as:

Level 3 Award in Education and Training
Level 3 Certificate in Assessing Vocational Competence
Or equivalent/higher qualification

Why Join Us?

Home-based role with flexibility
Opportunity to make a meaningful difference to learners careers
Supportive and collaborative working environment
Be part of a passionate team committed to high-quality education and learner success

Benefits of working with t2 group

Home based role
Laptop and mobile phone provided
25 days annual leave
bank holidays (increasing with length of service)
Christmas New Year shutdown period
Pension scheme
Specsavers scheme
Access to 1000's of student discounts inc. Unidays, Student Beans and TOTUM
£500 employee referral bonus scheme
Enhanced sick pay maternity reward vouchers
Employee well-being and assistance programme
Access to EV company car scheme
Life assurance cover
Your Birthday off
Health Cash Plan - Including Health screening, virtual GP and many more benefits

If you are enthusiastic about supporting learners and want to help shape positive learning journeys from the very beginning, wed love to hear from you.

Additional Requirements

Must have broadband connection
Employment is subject to a satisfactory enhanced DBS check references

t2 group is committed to providing a safe environment for all learners and employees. To find out more about our commitment to safeguarding please visit the t2 website Wed love to hear from you! Apply today and take the next step in your career with t2 group .

Learner Onboarding Coach