Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing (BPO) at scale.
Requirements
- 5+ years of experience in VOIP engineering, particularly with FreeSWITCH and Kamailio.
- Strong expertise in SIP protocol, RTP streaming, and VoIP call flows.
- Experience working in high-load production FreeSWITCH environments.
- Hands-on experience with Homer SIP capture or similar SIP monitoring tools.
- Deep understanding of NAT traversal, STUN/TURN, WebRTC, and ICE frameworks.
- Strong knowledge of load balancing, failover strategies, and traffic optimization.
- Proficiency in Linux administration, networking, and troubleshooting.
- Experience with database integration (Redis, PostgreSQL, or NoSQL solutions).
- Familiarity with WebRTC, Asterisk, OpenSIPS, or RTP Proxy is a plus.
- Ability to write Bash/Python (or Golang) scripts for automation and monitoring.
- Strong problem-solving skills and ability to work in highly available and scalable environments.
