India onlySynechron is seeking a dedicated L1 Support Engineer to join our support team. This role is pivotal in providing first-line technical assistance to end users by efficiently handling and resolving common IT issues.
Requirements
- Experience with service desk and ticketing tools such as JIRA Service Desk
- Proficiency in logging, tracking, and managing incidents through ticketing systems
- Familiarity with remote support tools and basic remote access technologies
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Flexible workplace arrangements
Mexico only