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Support RevolutionSR

Sales Development Representative

Support Revolution provides third-party support and maintenance for Oracle and SAP software, helping customers save up to 90% on their support costs.

Support Revolution

Employee count: 51-200

Salary: 70k-70k USD

United States only

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Sales Development Representative

Are you ready to take ownership of your own territory and make your mark alongside experienced enterprise sales pros? If so, this opportunity is for you!

About the role:

We’re looking for a driven and curious Sales Development Representative with experience in third-party support (TPS) ideally across Oracle and SAP environments. This is a fantastic opportunity to join a fast-growing team where you’ll go beyond the dial list and take real control of your pipeline.

You’ll be a key player in a growing team, building the foundation for your future in enterprise tech sales. This full-time role is 100% remote, so you can join us from anywhere in the US and make a real impact from day one.

If you’re hungry to learn fast, think strategically, and take real ownership from day one, this is your launchpad!

What you’ll be doing:

You’ll be at the heart of our sales engine, taking ownership of a variety of exciting tasks, including:

  • Prospect into target accounts across the US and Canada through cold outreach, social selling, and follow-up on inbound leads
  • Qualify opportunities using frameworks like BANT and SPIN to support high value deals
  • Book discovery meetings with senior decision-makers (C-level, Heads of IT, Procurement)
  • Collaborate with Marketing and Field Sales on campaigns and event-led outreach
  • Represent Support Revolution at regional industry events (virtual and in-person)
  • Drive structured territory planning and account mapping for long-term pipeline growth
  • Track activity and opportunity data accurately in Salesforce.

What we’re looking for:

We’re after someone who’s driven, curious and eager to grow their career in sales. To succeed in this role, you’ll need:

  • 1+ years of experience in a B2B outbound sales environment
  • Familiarity with Oracle and/or SAP enterprise ecosystems
  • A proven track record of exceeding KPIs and sales quotas
  • Confident communication with executive-level stakeholders
  • Strong proficiency in English, both written and verbal
  • A driven, proactive, and adaptable mindset in a fast-moving environment
  • Proficiency with Microsoft 365 and CRM tools (e.g. Salesforce)

Bonus points if you have:

  • Knowledge or experience of sales methodologies such as BANT/SPIN
  • Previous experience in third-party support sales or related enterprise software/services
  • A track record using LinkedIn Sales Navigator
  • Experience with AI tools

Interview process:

Our hiring process is designed to be efficient and transparent. Here’s what to expect:

  1. Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
  2. Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
  3. Team Interview Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success!
  4. Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps.

Benefits and perks:

We offer a competitive salary and a comprehensive benefits package, including:

  • Competitive Salary We value your hard work with a market-competitive base salary of up to $70,000 per annum plus commissions
  • Medical, Dental, and Vision coverage
  • 401K retirement savings plan
  • Length of Service Awards, including additional annual leave, bonuses, and paid sabbaticals
  • Remote Working Model – Work in a way that suits your lifestyle and enhances your productivity
  • Employee Assistance Program (EAP) – 24/7 confidential support and counselling services
  • Employee Development – A personalized competency framework with training opportunities to advance your career
  • Perkbox Perks – Exclusive discounts, cashback, and rewards, plus monthly Flexi Points to spend as you choose

About Support Revolution:

At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth.

If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!

For more details, click here.

(Note: Support Revolution does not accept unsolicited CVs from agencies.)

By submitting your application, you consent to Support Revolution processing your personal data in accordance with our privacy policy, and for the purpose of recruitment for current and future roles. You can withdraw consent at any time.

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 70k-70k USD

Experience

1 year minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Support Revolution

Learn more about Support Revolution and their company culture.

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The story of Support Revolution is one of evolution and strategic focus, with roots tracing back to 1998 and the founding of PDG Consulting. For over two decades, PDG Consulting built a formidable reputation as an Oracle and SAP partner, accumulating deep expertise and a thorough understanding of the enterprise software landscape. This extensive experience laid the critical groundwork for what was to come. Recognizing a significant gap in the market and a growing frustration among customers with the high costs and rigid, vendor-led upgrade cycles, the vision for a new kind of support service began to take shape. In 2012, this vision materialized with the launch of Support Revolution. The company was founded with a clear and disruptive mission: to provide a superior third-party support alternative for Oracle and SAP users, promising a minimum of 50% savings on their annual maintenance bills.

From its inception, Support Revolution has been on a steady trajectory of growth and innovation. A significant milestone was reached in 2013 when the company was listed on the G-Cloud framework, a testament to its credibility and the quality of its services. That same year, Support Revolution expanded its offerings to include a Cloud hosting solution, providing even greater cost-saving opportunities for its clients. The company's global ambitions became a reality in 2016 with the opening of its first international office in Bangalore, India, enabling true 24/7, follow-the-sun support. This expansion was a pivotal moment, enhancing their ability to deliver on their industry-leading Service Level Agreements. The journey continued with a formal merger between PDG Consulting and Support Revolution in 2019, consolidating their expertise and resources. Further expansions into the UAE in 2019 and the US in 2023 have solidified Support Revolution's position as a global leader in independent software support, continually challenging the status quo and championing a more customer-centric approach to enterprise software maintenance.

Employee benefits

Learn about the employee benefits and perks provided at Support Revolution.

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Employee referral scheme

Get rewarded for bringing great talent to our team.

Birthday leave

Celebrate your special day by taking your birthday off.

Generous Annual Leave

Take plenty of time to recharge, plus extra days as you grow with us.

Annual leave purchase scheme

Employees have the opportunity to purchase up to 5 additional days of annual leave per annum.

View Support Revolution's employee benefits
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Support Revolution

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