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Support RevolutionSR

Bid Writer & Coordinator

Support Revolution provides third-party support and maintenance for Oracle and SAP software, helping customers save up to 90% on their support costs.

Support Revolution

Employee count: 51-200

United Kingdom only

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Bid Writer & Coordinator

Do you love turning complex information into clear, compelling writing? Are you energised by coordinating people, managing deadlines, and producing polished documents that help win business? If you enjoy crafting tailored proposals and bringing structure to fastmoving processes, this is your next role!

About the role:

As Bid Writer & Coordinator, you’ll play a key role in shaping the written responses that represent Support Revolution, a global provider of Third-Party support for Oracle, SAP and PeopleSoft to prospective customers around the world. You’ll help explain how we reduce costs, extend the life of ERP systems and free organisations from restrictive vendor contracts, all through clear, engaging, customer focused writing.

Working closely with the Sales team, you’ll create high quality proposals, quotes, and RFP responses that communicate our value in a way that’s simple, human, and compelling. This role is perfect for someone who loves writing, especially taking technical or operational information and transforming it into accessible, persuasive content.

When you’re not crafting standout proposals, you’ll be coordinating inputs, managing timelines, and ensuring every submission is accurate, polished, and tailored to the customer’s needs.

If you want a role where your writing directly influences commercial success, this is it. Apply now and become part of Support Revolution’s global growth story!

What you’ll be doing:

The Bid Writer & Coordinator will:

  • Write clear, compelling, and tailored proposals that translate technical information into customer friendly language
  • Coordinate input from Sales, Presales, Client Success and subject matter experts to build complete, accurate responses
  • Review RFPs, identify key requirements, and manage the creation of high-quality written content
  • Edit, proofread, and refine all bid documents to ensure consistency, accuracy, and strong storytelling
  • Prepare and update written content for sales presentations and supporting materials
  • Manage timelines, organise bid meetings, and keep stakeholders aligned throughout the writing and submission process
  • Coordinate costing inputs and prepare customer facing quote documents
  • Collect feedback on bid outcomes to drive ongoing improvements in bid management practices
  • Maintain bid templates, content libraries, and product/service information to ensure all written materials are up to date.

What we’re looking for:

This role is perfect for someone who:

  • Has strong writing skills and enjoys crafting clear, persuasive content
  • Has experience in bid writing, proposal support, technical writing, sales operations, or a similar documentation focused role
  • Is confident translating technical or complex information into simple, engaging language
  • Is highly organised, detail oriented, and comfortable managing multiple deadlines
  • If you have strong attention to detail, please enter the word 'organised' in your final application response
  • Communicates clearly and professionally with teams across the business
  • Enjoys coordinating stakeholders and keeping processes running smoothly
  • Bonus points if you have experience in tech, SaaS, or global organisations.

Interview process:

Our hiring process is designed to be efficient and transparent. Here’s what to expect:

  1. Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
  2. Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
  3. Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps.

Benefits and perks:

We offer a competitive salary and a comprehensive benefits package, including

  • Competitive Salary: We value your hard work with a competitive salary
  • Generous Annual Leave: Take plenty of time to recharge with 25 days holiday, plus extra days as you grow with us
  • Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days leave per annum
  • Birthday Leave: Celebrate YOU by taking your birthday off
  • Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication
  • Company Pension Scheme: Secure your future with our Company pension scheme
  • Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits
  • Fully Remote Model: Enjoy the flexibility of working 100% remotely, from wherever you are in the UK - no office required!
  • Employee Wellbeing: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell
  • Personal Development: We invest in you with tailored training and career growth
  • Employee Referral Scheme: Get rewarded for bringing great talent to our team.

About Support Revolution:

At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth.

If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!

For more details, click here.

(Note: Support Revolution does not accept unsolicited CVs from agencies.)

By submitting your application, you consent to Support Revolution processing your personal data in accordance with our privacy policy, and for the purpose of recruitment for current and future roles. You can withdraw consent at any time.

About the job

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Job type

Full Time

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United Kingdom +/- 0 hours

About Support Revolution

Learn more about Support Revolution and their company culture.

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The story of Support Revolution is one of evolution and strategic focus, with roots tracing back to 1998 and the founding of PDG Consulting. For over two decades, PDG Consulting built a formidable reputation as an Oracle and SAP partner, accumulating deep expertise and a thorough understanding of the enterprise software landscape. This extensive experience laid the critical groundwork for what was to come. Recognizing a significant gap in the market and a growing frustration among customers with the high costs and rigid, vendor-led upgrade cycles, the vision for a new kind of support service began to take shape. In 2012, this vision materialized with the launch of Support Revolution. The company was founded with a clear and disruptive mission: to provide a superior third-party support alternative for Oracle and SAP users, promising a minimum of 50% savings on their annual maintenance bills.

From its inception, Support Revolution has been on a steady trajectory of growth and innovation. A significant milestone was reached in 2013 when the company was listed on the G-Cloud framework, a testament to its credibility and the quality of its services. That same year, Support Revolution expanded its offerings to include a Cloud hosting solution, providing even greater cost-saving opportunities for its clients. The company's global ambitions became a reality in 2016 with the opening of its first international office in Bangalore, India, enabling true 24/7, follow-the-sun support. This expansion was a pivotal moment, enhancing their ability to deliver on their industry-leading Service Level Agreements. The journey continued with a formal merger between PDG Consulting and Support Revolution in 2019, consolidating their expertise and resources. Further expansions into the UAE in 2019 and the US in 2023 have solidified Support Revolution's position as a global leader in independent software support, continually challenging the status quo and championing a more customer-centric approach to enterprise software maintenance.

Employee benefits

Learn about the employee benefits and perks provided at Support Revolution.

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Employee referral scheme

Get rewarded for bringing great talent to our team.

Birthday leave

Celebrate your special day by taking your birthday off.

Generous Annual Leave

Take plenty of time to recharge, plus extra days as you grow with us.

Annual leave purchase scheme

Employees have the opportunity to purchase up to 5 additional days of annual leave per annum.

View Support Revolution's employee benefits
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Support Revolution

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