QA Operations Engineer

Description

Come and join a rapidly expanding mobile games company!

Who are we?

SuperPlay is a leading gaming company dedicated to creating unforgettable mobile gaming experiences. Founded in 2019 by industry experts from Playtika and Rovio, the company strives to develop innovative and exciting casual games that captivate millions of players worldwide and remain enjoyable for years to come.

Dice Dreams, our flagship game, has become a global sensation and a top-100-grossing hit, while Domino Dreams, our next big success, is also making a significant impact in the industry.

Our Newest Game – A Magical Collaboration with Disney!

Released in 2025, Disney Solitaire brings beloved Disney stories and characters to life in an unforgettable gaming experience.

Our team is made up of talented, passionate, and ambitious professionals. And the future is even more exciting!

Want to be part of our journey? Check out the job description below.

What will you do at SuperPlay?

As a QA Operations Engineer, you will be responsible for overseeing and optimizing in-game activities and live operations. This role involves coordinating across multiple teams and managing the technical aspects of live events, promotions, and game features to ensure smooth execution and operational excellence.

Your key responsibilities include:

• Configure, validate, and manage promotions, features, live events, and A/B testing end-to-end, ensuring successful implementation across platforms (Android, iOS).
• Set up and control game features, pricing configurations, asset management, and segmentation through the Back-End system.
• Perform basic manual testing on configurations and live features to confirm proper functionality and resolve issues before deployment.
• Analyze logs, investigate live production issues, and reproduce bugs to provide detailed reports and ensure timely resolutions.
• Track production alerts, logs, daily KPIs, and app performance using analytics tools to identify trends, issues, and opportunities for improvement.
• Work closely with Monetization, Economy, Product, Art, and R&D teams to align configurations and promotions with business goals and the monetization calendar.
• Proactively identify and implement workflow enhancements to streamline operations and maintain high-quality standards.
• Serve as a bridge between departments, managing technical requests and ensuring seamless coordination and execution of live operations.

Who are you?

• Bachelor’s degree in Information Systems, Industrial Engineering, Computer Science, or a related technical field (preferred).
• At least 1 year of proven experience in a technical, operational, engineering, or QA-related role.
• Strong technical aptitude with the ability to learn and operate multiple applications simultaneously.
• Familiarity with manual testing processes and workflows, particularly in live operational environments.
• Highly attentive to detail, organized, and capable of managing multiple tasks and projects simultaneously.
• Problem-solving and troubleshooting mindset, with a proactive and independent approach to work.
• Sharp, assertive, hands-on go-getter who thrives under pressure and embraces hard work.
• Excellent written and verbal communication skills in English.
• Eagerness to continuously learn, improve processes, and solve challenges in a dynamic environment.

Advantage:

• Previous experience in Mobile QA.
• Scripting Language experience.
• SQL proficiency.
• Previous experience in CRM.

Why join SuperPlay:

• Be part of one of the fastest-growing product companies, with a competitive salary and regular performance reviews.
• Enjoy diverse career growth opportunities.
• Have the chance to make a real impact on the company’s core product.
• Experience the best Happy Hours and team-building events.
• Join our Friend Referral Program, which enables us to expand our vibrant community of creators and gamers.

Come join the fun!

At SuperPlay, creativity and collaboration are at the heart of everything we do, and we’re always pushing boundaries to create something amazing. We solve challenges as a team, break records together, and have fun while doing it.

• Are you ready to be part of the journey? Apply now and join the game with us!?